Ratings based on 730 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Na
Comment from Hotel Management
17 Jun 2024 by Fabienne, Hotel Management
Grüezi Thank you for your message. Kind regards
by A verified traveler
Posted 8 Jun 2024
Great hotel
Comment from Hotel Management
10 Jun 2024 by Fabienne Fluri, Hotel Management
Grüezi EllinThank you for your feedback.Kind regards
by A verified traveler
Posted 7 Jun 2024
Good location. Room had a smell to it so I had to keep the window open for most of my stay.
Comment from Hotel Management
8 Jun 2024 by Fabienne Fluri, Hotel Management
Grüezi MarkThank you for your feedback.Kind regards
by A verified traveler
Posted 5 Jun 2024
Friendly staff and good location
Comment from Hotel Management
7 Jun 2024 by Ovid, Hotel Management
Dear ChungThank you very much for your amazing feedback.We are really glad to read that you had a fantastic stay here with us in Lucerne.Hopefully see you soon again.Best regardsYour Hotel De La Paix Team
by A verified traveler from Philadelphia
Posted 30 May 2024
Excellent place to stay in Lucerne!
Comment from Hotel Management
30 May 2024 by Daniel Höger, Hotel Management
Dear James,Thank you for your great feedback. It was a pleasure for us that you have been our guest here in Lucerne and we are looking forward to welcome you soon again.Best regardsYour De La Paix Team
by A verified traveler
Posted 27 May 2024
Worse hotel ever, outdated,super small, and cluster phobic.if that's not enough to turn your stomach also found mold on the ceiling, show IT to the front desk,they had the audacity to offer me free drink!.stay away from this dump.
Comment from Hotel Management
27 May 2024 by Fabienne Fluri, Hotel Management
Grüezi SeyedThank you for your feedback. As we know we wanted to offer you to change the room to our partner hotel Ambassador. But you didn't want that. So we offered the free drink and breakfast for free. After your checkout we checked the room to fix it.
by A verified traveler
Posted 19 May 2024
Great location easy to find
Comment from Hotel Management
19 May 2024 by Daniel Höger, Hotel Management
Dear Paul,Thank you for your great feedback. We are so happy that you enjoyed your stay here with us in Lucerne and we are looking forward to welcome you soon again.Best regardsYour De La Paix Team
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
8 Jun 2024 by Fabienne Fluri, Hotel Management
Grüezi Thank you for your feedback.Kind regards
by A verified traveler
Posted 15 May 2024
The young lady at the front desk was extremely helpful, unfortunately don’t remember her name.
Comment from Hotel Management
16 May 2024 by Ovid, Hotel Management
Dear CharlesThank you very much for your nice feedback.We are happy to read that you had a joyful stay with us and that our staff was up to your excpectations.Best regardsYour Hotel de La Paix Team
by A verified traveler from Taipei
Posted 15 May 2024
Very nice. The room is quite spacious and clean. The king-size bed is comfy and huge. Particularly, the room I stay is with the view of the trees in the main street - very healing and relaxing. The metro is within walking distance. Will definitely stay here again while traveling in Kaohsiung.
Comment from Hotel Management
16 May 2024 by Ovid, Hotel Management
Dear Chung-HuiThank you very much for your nice feedback.We are happy to read that you enjoyed our spacious room and all the facilites inside.We truely looking forward to welcoming you again with us one day!Best regardsYour Hotel de La Paix Team
