Ratings based on 920 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
4 Jun 2024 by Debbie, Hotel Management
Thank you for your stay with us. We look forward to seeing you again soon.
by A verified traveler
Posted 28 May 2024
Wonderful staff
Comment from Hotel Management
29 May 2024 by Debbie, Hotel Management
Thank you for your kind review.We hope to welcome you back soon.
by A verified traveler
Posted 27 May 2024
Loved our stay! Everything was lovely!
Comment from Hotel Management
27 May 2024 by Debbie, Hotel Management
Thank you Newana for your kind review. We hope to welcome you back soon.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Debbie, Hotel Management
Thank you for taking the time to review us.Hopefully we can welcome you back soon.
by A verified traveler
Posted 26 May 2024
Beautiful hotel and property. Perfect location right in the centre of Niagara on the lake. Our hotel room was gorgeous. We will definitely stay here again the next time we are visiting the area.
Comment from Hotel Management
27 May 2024 by Debbie, Hotel Management
Thank you Cheryl for your kind review. We hope we can welcome you back again soon.
by A verified traveler
Posted 25 May 2024
Na
Comment from Hotel Management
27 May 2024 by Debbie, Hotel Management
Thank you Jamey for your kind rating. We hope we can welcome you back soon.
by A verified traveler
Posted 22 May 2024
Had a great time at this lovely hotel. The upgrade to a suite was welcome. The room was gorgeous with high end linens and amazing little thoughtful touches. The property is in the heart of NOTL with free shuttle services to some of the local wineries.
The staff was responsive and went the extra mile when I needed something. 2 fantastic restaurants on site that are worth trying.
I had a wonderful stay here!
Comment from Hotel Management
23 May 2024 by Debbie, Hotel Management
Thank you Krysten for your kind review. We hope to welcome you back soon.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Debbie, Hotel Management
Thank you Fletcher for your kind review. We hope to welcome you back soon.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 12 May 2024
Property is absolutely beautiful. Staff were excellent.
Comment from Hotel Management
23 May 2024 by Debbie, Hotel Management
Thank you for taking the time Dan to provide feedback in regards to your stay. We hope we can welcome you back again soon.
