Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Great central place to stay
by A verified traveler
Posted 17 May 2024
Excellent location and great staff
by A verified traveler
Posted 17 May 2024
Great location and awesome staff!
by A verified traveler
Posted 16 May 2024
We learned that we could not have been better located to the center of the city.
by A verified traveler
Posted 14 May 2024
The Shower is challenging for us older people.
by A verified traveler
Posted 14 May 2024
Everything was wonderful… except we were unprepared for the fact that there was no air conditioning!!!!!!!!!!! We had never heard of a hotel without air conditioning!!!!! We lucked out that the daytime temperature was cool and and
the nighttime temps even cooler and the hotel has a fan in the closet.
The bed was VERY comfortable. The bed linens were VERY nice also. The room was VERY clean. And had everything we needed.
Staff was first class in every way!
Would highly recommend for comfort and location and with the most beautiful view of the Edinborough Castle!
by A verified traveler
Posted 14 May 2024
The Hotel needs to allow the travellers to use the Gym, swimming pool and sauna any time they need. My wife and I wanted to use the swimming pool and sauna at 6:00 a.m. which we were denied. I chose this Hotel because of the swimming pool and sauna.
by A verified traveler
Posted 14 May 2024
Just an average hotel in a very busy area. Lots of shopping and close to many attractions but I was disappointed in the room (careful to read the amenities list as there is no a/c) and while room was clean felt the property was a bit frumpy and in major need of renovations. Also expensive for the quality of the hotel.
by A verified traveler
Posted 12 May 2024
Great location! Comfortable, clean and spacious room. Helpful, friendly staff. Would definitely return.
Comment from Hotel Management
12 May 2024 by Paul / Assistant Night Manager, Hotel Management
Dear Maryellen,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,
by A verified traveler
Posted 11 May 2024
Close to everything
Comment from Hotel Management
13 May 2024 by Paul / Assistant Night Manager, Hotel Management
Dear Michael,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're thrilled to know that we met your expectations.Our team works hard to ensure that every guest feels welcomed and valued, and your feedback serves as motivation for us to continue delivering outstanding hospitality. If your travels bring you back to Edinburgh, we would be delighted to welcome you again for another exceptional stay.Once again, thank you for choosing Apex Grassmarket and for sharing your positive experience.Best regards,
