Ratings based on 199 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
We booked this hotel as it mentioned their private beach. However their beach is. It private and they share it with an adjoining beach club. It was very busy and not relaxing.
Comment from Hotel Management
21 Sep 2024 by Romina Rosas, Hotel Management
Dear Guest,Thank you for sharing your opinion with us. We are grateful you chose Hotel Abi d’Oru for your stay and appreciate all Guests comments.Based on your feedback, we would like to point out that we do have our own beach area exclusively reserved for our Guests, equipped with 120 umbrellas, next to another beach concession managed by a different company. Additionally, we also have 20 umbrellas by the pool, this will help us to meet always our Guests expectations.We regret if finding crowded the beach impacted somehow your experience and did not allow you to relax. This may have been due to the fact that, following several rainy days, many guests opted to visit the beach at the same time once the weather improved.Nonetheless, we sincerely appreciate your feedback and will take it into consideration as we work and explore options to increase the space on the beach to accommodate more umbrellas. We look forward to welcoming you again at Grand Hotel Abi d’Oru.Warm regards,The Management
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Guest Relation, Hotel Management
Dear Mr. Ryan,Thank you so much for your feedback!We look forward to welcoming you back soon for another wonderful stay!Best Regards,The Management
by A verified traveler
Posted 20 Aug 2024
Photographs do not do service to the hotel. It really is super nice.
Comment from Hotel Management
22 Aug 2024 by Guest Relation, Hotel Management
Dear Paula,We sincerely thank you for your feedback! We are delighted to hear that you enjoyed our hotel and that your expectations were exceeded. We’re pleased that you appreciated the beauty of our property, and we hope to welcome you back in the future.Best regards,The Management
by A verified traveler
Posted 7 Aug 2024
Very old machines in gym - rooms are very old and outdated for the pricing. Property has a bee issue - across all their restaurants - beautiful Beach however
Comment from Hotel Management
11 Aug 2024 by Guest Relation, Hotel Management
Dear Navid,Thank you for sharing your experience and for your positive comment about our beautiful beach, one of the most stunning on the coast.We would like to emphasize that our property is constantly committed to renewing and improving the environment to ensure the highest quality for our guests. In recent years, we have completed a significant renovation of our pool and many rooms, as indicated on our website, where you can also view the different room types available and choose the one that best suits your preferences.Regarding the gym equipment, we would like to inform you that all machines are from Tecno Gym and are annually serviced to ensure their optimal performance.Being surrounded by extensive green areas, insects and other wildlife are to be considered, especially bees, which are a protected species that improves the natural ecosystem of our property. In our Heritage these insects are emblematic, as the Resort’s name stands for “Golden Bee” and we are very proud of being a nest for their reproduction. We appreciate your feedback and will use it to continue improving our service. We hope to have the opportunity to welcome you again and provide a stay that fully meets your expectations.Best regards,The Management
by A verified traveler
Posted 27 Jul 2024
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Comment from Hotel Management
3 Aug 2024 by Guest Relation, Hotel Management
Dear Mr. Anil ,Thank you for taking the time to share your feedback but please allow us to better understand the reasons behind your blank review. More details would be highly appreciated to address any issues and take appropriate actions.Your satisfaction is our top priority, and we are committed to making improvements based on your input.We hope to hear from you pretty soon and to welcome you back once again!Regards,The Guest Relation Team
by A verified traveler from Bethesda
Posted 7 Jul 2024
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Comment from Hotel Management
11 Jul 2024 by Guest Relation, Hotel Management
Dear Gregory,Thank you for your feedback. We hope to welcome you back soon!Best regards,The Management
by A verified traveler
Posted 5 Jul 2024
Comment from Hotel Management
6 Jul 2024 by Guest Relation, Hotel Management
Dear Graham,Thank you for you feedback.We hope to welcome you back soon!Best regards,The Management
by A verified traveler
Posted 29 Jun 2024
We had a great time at Abi d’Oru! It is incredibly clean, they are extremely attentive to their guests and helpful with whatever it is you need!
Comment from Hotel Management
30 Jun 2024 by Guest Relation, Hotel Management
Dear Alicia,Thank you so much for your wonderful feedback! We are delighted to hear that you had a great time at Abi d’Oru and appreciated the cleanliness and attentiveness of our staff. It’s always our goal to ensure our guests have everything they need for a perfect stay.We look forward to welcoming you back soon!Best regards,The Management
by A verified traveler from Richmond Hill
Posted 25 Jun 2024
This property is for families. Tons of babies and toddlers. This is not a place for couples. It’s very clean, and the staff is welcoming, but the food wasn’t great, and prices for food and drinks were way over priced. In fact, they are double Porto Cervo. We wouldn’t go back.
Comment from Hotel Management
29 Jun 2024 by Guest Relation, Hotel Management
Dear Mrs. Tracy,Thank you for your feedback and for sharing your thoughts on your recent stay with us. We appreciate your compliments on our resort's stunning views, wonderful staff, and excellent beach location.We strive to create a memorable experience for both families and couples, offering a wide range of services, including dedicated areas for children. However, we ensure that all our guests, regardless of whether they are families or couples, receive the same high level of service and hospitality.Regarding our dining options, we offer a variety of restaurants to cater to different tastes: Tzia Maria is our Sardinian Restaurant, brasserie and pizzeria where Guests can find Sardinian dishes, meat and pizza, our Restaurant Marinella located in front of the wonderful beach of Marinella with a seafood menu and the Mediterraneo Restaurant that offer a buffet providing a wide range of dishes. We understand that dining preferences vary, and we strive to provide a variety of options to suit different tastes. Our prices reflect the quality and service of our offerings, as well as our prime location. We regret if this did not meet your expectations and will take your feedback into consideration as we continue to improve our services.Thank you again for your review. We hope to welcome you back soon!Best regards,The Management
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
11 Jul 2024 by Guest Relation, Hotel Management
Dear Noel,Thank you for your feedback. We hope to welcome you back soon!Best regards,The Management
