Ratings based on 94 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2022
A lovely and unassuming hotel that does everything well and has a gracious and pleasant staff that makes you feel very much at home. Excellent and comprehensive breakfast. Be prepared to do a little hiking to get to your spacious room, but it's worth it when you get there. Wonderful people. Short walk to the town center, market, cafés...
Comment from Hotel Management
20 Jun 2022 by Valentina, Hotel Management
Dear Richard,
thank you very much for your nice review.
It was a real pleasure to have you as our guests and we hope to see you again soon. A warm greeting
by A verified traveler
A must stay in costa smeralda
Posted 10 Sep 2021 on HotelsBeautiful location! Walking distance from everything in town. Beautiful views. Friendly staff. Great location to beaches, wineries, hikes, etc (by car). Great staff.
Comment from Hotel Management
10 Sep 2021 by Valentina, Hotel Management
Dear Jason,
thank you very much for your lovely review.
It's been a pleasure to have you as our guests and we hope to see you again soon.
Best wishes
Hotel Arathena
by A verified traveler
Posted 30 Aug 2021 on Hotels
Comment from Hotel Management
31 Aug 2021 by Valentina, Hotel Management
Dear Roman,
thanks a lot.
Best regards
Hotel Arathena
by A verified traveler
A mixed review
Posted 16 Jul 2021 on HotelsThis hotel was a mix of great and not so great for me. The town of San Pantaleo was really cute and it grew on me more and more. I am happy we stayed there. The hotel I will outline in pros and cons.
Pros
* Incredible staff. Front desk staff always ready to help. Restaurant staff spectacular!!! I can’t say enough about them.
* Restaurant was awesome. Food excellent overall. Dinners were great and breakfast was outstanding. Lots of choices and the coffee out of this world!
* Lobby had a nice sitting area with a tv. Comfortable to hang out.
*. Pool was really nice! Nice views over the mountains and valley from the pool. Great place to hang out.
Cons
* I’ve come to notice that with Hotels.com you often get the worst room. We certainly must have gotten the worst room. No view, garden facing so the mosquitos were always there. All the other rooms had nice terraces and views.
* The bed aside from being hard had a thick mattress cover that made you sweat and feel like the bed was damp. Super awful feeling.
* The hairdryer in the bathroom is one of those really old plastic ones that heat up hot in two minutes and burn your hand while not drying your hair at all.
* The room was more of a 2-3 star affair. Not even close to 4 stars. Very basic. Not very comfortable.
While I clearly hated the room, the hotel in general had such a nice feel that I always looked forward to coming back at the end of the day.
Comment from Hotel Management
17 Aug 2021 by Valentina, Hotel Management
Dear Guest,
thank you for the review.
For us it's really important your opinion as we can improve the service and do better.
We hope to see you again.
Best regards
Hotel Arathena
by A verified traveler
great 4 star hotel !
Posted 4 Sep 2020 on HotelsGreat hotel, beautiful view, nice location
Comment from Hotel Management
4 Sep 2020 by Valentina, Hotel Management
Dear Kevin,
thank you very much for your nice review.
It has been a pleasure and we hope to see you again in future.
Best wishes
by A verified traveler
Posted 31 Jul 2020 on Hotels
Amazing hotel in a a gorgeous setting.
Comment from Hotel Management
31 Jul 2020 by Valentina, Hotel Management
Dear Leen,
thanks a lot for the nice review.
Come back to visit us again!!
Best wishes
Valentina
Hotel Arathena
by A verified traveler
Little gem tucked away in the hills
Posted 27 Jul 2020 on HotelsAmazing hotel tucked away in the hills of the Costa Smeralda. The scenery is stunning and the village really comes alive at night. We loved our stay here!!!
Comment from Hotel Management
27 Jul 2020 by Valentina, Hotel Management
Dear Leen,
thank you very much for your nice review.
It was a pleasure to have you as our pleased guests.
We hope you will choose our hotel for your next holidays.
Best wishes
by A verified traveler from UK
Posted 25 Sep 2019
One of my favourite hotels ever ~ Perfect location for the major Costa Smeralda beaches (if have car), friendliest staff and a view that you can never get bored of.
San Panteleo as a place is also majestic with a variety of restaurants and bars, as well as a lovely market to enjoy.
Could not recommend this place high enough
Comment from Hotel Management
25 Sep 2019 by Valentina, Hotel Management
Dear Alexander,
thanks a lot for your very nice review.
We are really happy that your stay has been good for you.
We hope to see you again.
Best wishes
by A verified traveler from UK
Posted 22 Sep 2019
This is a beautiful property, totally opposite to a bland hotel chain type hotel. Our room was large and comfortable with complimentary tea and coffee with kettle in room. The pool area is relaxing . It was a pleasure to stay here. The village of San Pantaleo is delightful.
Comment from Hotel Management
22 Sep 2019 by Valentina, Hotel Management
Dear Guests,
thank you for giving us this wonderful review. We hope to see you again soon as our most welcome guest.
Best wishes
Valentina
by A verified traveler
Posted 17 Jul 2019
Great location and lovely staff. The in the restaurant was excellent.
Comment from Hotel Management
17 Jul 2019 by Valentina, Hotel Management
It was a pleasure to have you as our guest.
Thank you so much for the positive review
