Ratings based on 264 Verified Reviews

3.5 out of 5
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Warszawa

Posted 19 May 2024
Not new, not the cleanest but ok
Comment from Hotel Management
22 May 2024 by Jeff E., Hotel Management
Thank you for the review. You stayed three nights and you were asked each day if you needed anything. If you leave the privacy sign on your door, housekeeping will not knock. If you had any issues, you should have brought them to the front desk so they could have been resolved. It was a pleasure meeting you though.
2 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Jeff E., Hotel Management
Thank you for the review
3 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
22 May 2024 by Jeff E, Hotel Management
Thank you for your review
2 out of 5
by A verified traveler

Posted 7 May 2024
Very outdated and in need of repairs. Very unappealing appearance. The office/check in area was nice and the breakfast was about like other places that we have stayed but the room left a lot to be desired.
Comment from Hotel Management
8 May 2024 by Jeff E., Hotel Management
My apologies that the room did not meet your expectations. Best Western has many brands that are probably better suited to your tastes. Thank you for the review. Respectfully,
4 out of 5
by A verified traveler

Posted 3 May 2024
Comment from Hotel Management
8 May 2024 by Jeff E, Hotel Management
Thank you for the review
4 out of 5
by A verified traveler

Posted 25 Apr 2024
The rooms were clean and newly remodeled.
Comment from Hotel Management
30 Apr 2024 by Jeff E, Hotel Management
Thank you for the review
4 out of 5
by A verified traveler

Posted 24 Apr 2024
Introduced by a great cheerful staff, the morning breakfast was always hot and good.
Comment from Hotel Management
25 Apr 2024 by Jeff E., Hotel Management
Thank you for the review. I will share with the staff.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Great place for a quick overnight. For the price was very impressed with the room. Biggest surprise was how comfortable the bed was. I have stayed in a ton of hotels - most 5 star resorts - this bed was my favorite so far. No joke. Staff super nice.
Comment from Hotel Management
19 Apr 2024 by Jeff E., Hotel Management
No matter how many stars, clean and comfortable is what you want Thank you for the review. I will share with the staff.
3 out of 5
by A verified traveler

Posted 8 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Jeff E., Hotel Management
Thank you for the review
1 out of 5
by A verified traveler from So St Paul

Posted 7 Apr 2024
Killed more than a dozen bugs in room upon arriving, more kept appearing, could not stay.
Comment from Hotel Management
9 Apr 2024 by Jeff E., Hotel Management
My apologies for the room not meeting your expectations or your embellishment. You were promptly refunded. Thank you for the review. Respectfully,