Ratings based on 1,222 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Olney
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Sophia CSR, Hotel Management
Hi Nydia,Thank you for your exceptional rating! We greatly appreciate your recognition of our efforts to provide a top-notch experience. Your satisfaction is our utmost priority, and we look forward to continuing to exceed your expectations during your future visits.
by A verified traveler
Posted 14 May 2024
Excellent hotel with friendly and caring staff.
by A verified traveler
Posted 13 May 2024
The snacks and drinks at check-in were so wonderful! The breakfast was very good and Sonya, the breakfast hostess was excellent! She was so helpful and friendly!
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Jamie,We're thrilled to hear that you enjoyed the snacks and drinks at check-in as well as the breakfast during your stay. Sonya's dedication to providing excellent service is truly appreciated, and we will certainly pass along your kind words to her. Your feedback motivates us to maintain high standards, and we look forward to welcoming you back for another wonderful experience in the future. Thank you for choosing our hotel!
by A verified traveler
Posted 13 May 2024
Ramsay’s kitchen restaurant within miles , lots of stores available, other nice restaurants around the area.
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Gloria,Thank you for highlighting the nearby amenities and dining options. We're delighted you found Ramsay's Kitchen and other nearby stores and restaurants convenient during your stay. Your feedback is invaluable, and we hope to welcome you back for another enjoyable experience soon.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Dena,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Yadira,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Jeffrey,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!
by A verified traveler
Posted 10 May 2024
Our stay at the Hotel was very comfortable.
Comment from Hotel Management
11 May 2024 by Sophia CSR, Hotel Management
Hi Percy,We're delighted to hear that you had a comfortable stay with us! Ensuring our guests' comfort is our top priority, and we're pleased to know that we were able to provide you with a positive experience. If there's anything specific that contributed to your comfort or any feedback you'd like to share, please feel free to let us know. We appreciate your kind words and hope to have the opportunity to welcome you back again soon!
by A verified traveler
Posted 9 May 2024
This was actually one of the best hotels I’ve stayed in a while. The room was clean, the bathroom looked excellent ( luxury style ), the breakfast was great, but the thing that got me the most is how quiet it was!
Great job by the staff.
Comment from Hotel Management
11 May 2024 by Sophia CSR, Hotel Management
Hi Marcus,We're thrilled to hear that your recent stay exceeded your expectations! Providing a clean and comfortable environment, along with exceptional service, is what we strive for. Your appreciation of our efforts, from the cleanliness of the room to the quality of breakfast and the peaceful atmosphere, means a lot to us. We'll be sure to pass on your compliments to our staff. Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding experience in the future!
by A verified traveler
Posted 9 May 2024
Convenient location; courteous staff.
Comment from Hotel Management
9 May 2024 by Sophia CSR, Hotel Management
Hi Joe,Thank you for sharing your positive feedback with us. We're pleased to hear that you found our location convenient and our staff courteous. Providing exceptional service and hospitality is our priority, and we appreciate your recognition. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.
