Ratings based on 988 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Never really felt safe during our stay. Sketchy people hanging around the back exit smoking cigarettes or something else. Dirty floors inside and dog crap outside. Happy to get out of there unscathed.
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Paul, We appreciate you sharing your thoughts. Your feedback is valuable for our continuous improvement in enhancing our guests' experiences. Please rest assured we take security seriously and are always working to maintain a safe environment. Thank you for choosing to stay with us.
by A verified traveler from Syracuse
Posted 27 May 2024
Just a heads up, when you check in there is a $50 deposit on top of your room fee no matter how you pay for your room.
It is an older hotel but was clean. Smelled like marijuana but so has every other hotel in OkC lately.
The pool was very cold. Hot tub could have used a cleaning but wasnt bad enough to not get in.
Breakfast was horrible. Biscuits were frozen, eggs were cold and that was your only options besides dry cereal.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Stacey, We appreciate your feedback regarding the deposit process and cleanliness. Our team will address your concerns to improve future guests' experiences. Your comments about the pool temperature and hot tub maintenance will be shared with the relevant departments. We will also review the breakfast offerings to ensure a more satisfactory dining experience. Thank you for bringing these points to our attention.
by A verified traveler
Posted 13 May 2024
Property was not as seen In Picture and also had to request a room change due to room being unclean
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Tabatha,We appreciate your feedback regarding your recent stay. Guest satisfaction is important to us, and we regret to hear that your experience did not meet your expectations. We encourage you to reach out to our management team directly to address any further concerns you may have. Thank you for bringing these issues to our attention.
by A verified traveler
Posted 13 May 2024
The room was in bad shape. Walls were missing paint. I saw a couple bugs. Even though i prepaid for my stay, and could not get my money back, i went and stayed at a another.
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Sandra,We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our team for improvements. If you have any further concerns or would like to discuss your experience, please feel free to reach out to our management team directly.
by A verified traveler
Posted 11 May 2024
Clean & quiet
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Bambi,We are pleased to hear that you found our hotel clean and quiet during your stay. We strive to provide a peaceful environment for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Christi,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like to ensure that any issues are addressed promptly.
by A verified traveler
Posted 29 Apr 2024
They suck
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Melanie,We are disappointed to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable to us and will be shared with our team for further improvement. Let us know if there is anything else we can assist you with.
by A verified traveler
Posted 28 Apr 2024
Every from no hot tub no pool no completely breakfast stinky dirty room with no light bulbs a broken table,toilet seat
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Jason,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We value your input and will address these concerns with our team to ensure a better experience for future guests. Thank you for bringing these issues to our attention.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Keith,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to contact us if there is anything we can assist you with in the future.
by A verified traveler
Posted 8 Apr 2024
It was ok
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Vladimir,Thank you for sharing your feedback with us. We appreciate you taking the time to review your stay. If there are specific areas where we can improve, please feel free to let us know. Your comments help us enhance our guests' experiences.
