Ratings based on 25 Verified Reviews
5.0 Room cleanliness
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 3 May 2024
Nice staff, clean room
Comment from Hotel Management
19 May 2024 by Yenn's Marina Inn Mercy, Hotel Management
Thank you for using it all the time.Thank you for your compliments.She always talks to the staff with a smile, so everyone is happy.I look forward to seeing you again.
by A verified traveler
Posted 26 Mar 2024
We had an amazing two-night stay. The hotel staff was warm, welcoming, and extremely attentive. The hotel itself is fresh, clean, and newly renovated, so we felt at home for our short stay and quite comfortable. I have to say it’s been one of my favorite hotel stays in recent history. I definitely recommend.
Comment from Hotel Management
27 Mar 2024 by Yenn's Marina Inn Mercy, Hotel Management
Thank you for choosing our hotel from among the many hotels available.Thank you for praising the hotel staff.The staff were also happy because they always talked to me cheerfully and with a smile.In the summer, the beach is nearby, so please come visit us again when you come to Okinawa.Thank you for your comment.I look forward to seeing you again.
by A verified traveler from Vienna
Posted 13 Jan 2024
I recently visited Okinawa in December 2023. My children and I stayed at the Yenn’s Marina Inn Mercy in Ginowan City. To say that our stay was enjoyable would be an understatement, because it was a wonderful experience! Over the years, I have stayed in various hotels. However, I must say that this Condominium Hotel was the best by far. The hotel was clean, efficient, and well-managed. The reason for this was most definitely their outstanding staff. The staff was attentive to our every need. They were professional and extremely friendly.
The staff went above and beyond to assist my family during a period when my daughter was sick. They provided soup and inquired about her well-being throughout. They were also extremely respectful and courteous during a visit from my children’s grandmother during our stay.
I cannot say enough about how wonderful the staff at Yenn’s Marina Inn Mercy was to me and my children during our stay. The level of customer service that they provided, in my opinion, is second to none. In the future, if you are traveling to Okinawa, I highly recommend that you stay at this hotel.
Comment from Hotel Management
3 Feb 2024 by エンズマリーナインマーシー, Hotel Management
Thank you for choosing our hotel out of many hotels.Thank you for your compliments about the staff's response and the room.I'm glad your daughter is doing well.I'm happy to be able to support you.Please use our hotel again when you come to Okinawa.Thank you for your very nice comment.
by A verified traveler
Posted 17 Nov 2023
Great quiet small hotel with friendly staff.
The TV is a little small. Recommend change it to bigger one like a 50 inch or above.
Comment from Hotel Management
20 Nov 2023 by Yenn's Marina Inn Mercy, Hotel Management
Thank you very much for choosing our hotel from among many accommodation facilities. Once again, we would like to thank you for taking the time out of your busy schedule to send us your impressions of your stay.Thank you for praising the staff's response.Your suggestions will be shared within the hotel and will be considered.Thank you for posting.We look forward to seeing you again.
by A verified traveler
Posted 29 Sep 2023
Nice staff, tasty breakfasts, spacious room
Comment from Hotel Management
11 Oct 2023 by Yenn's Marina Inn Mercy, Hotel Management
Thank you for usingYenn's Marina Inn MercyThank you for your compliments about our staff, rooms, and food.We are glad that you had a comfortable stay with us.If you have a chance, please use our hotel again.
by A verified traveler
Posted 7 Aug 2023
My family and I stayed here during the typhoon because our home lost power. My
Kids are 4 yr and 2yr old it was kid friendly. Check in was very easy. Upon checkin the worker gave my two kid a kids bath bomb which they loved! Also myself bath salts. They had free breakfast which was great! The rooms were very clean and had a kitchenette which was a huge plus. They had a nice dinning area and had a happy hour. Where you can get drinks, snack and order a meal. Highly recommend this place. Everyone was so nice and welcoming. 10/10 very great!
Comment from Hotel Management
3 Feb 2024 by Yenn's Marina Inn Mercy, Hotel Management
Thank you for choosing our hotel out of many hotels.Thank you for your compliments about the staff's response and the room.We are very happy to hear that many of our guests appreciate having a kitchen in their room.Thank you for your very good evaluation.I would be happy to see you again.Thank you for your comment.
by A verified traveler
Posted 28 Jul 2023 on Hotels
by A verified traveler
Highly recommended - so many good things to say!
Posted 26 Mar 2023 on HotelsOur stay was fantastic. The property was clean comfortable, and user friendly. The staff was so friendly and accommodating, even when we had a little trouble with the language (Google translate helped!). The breakfasts were very generous portions, with enough for a lunch to go. We didn't have a chance to take advantage of their happy hour, but it looked fantastic, too. Our son was living near by, so it was very convenient for him to pick us up and go anywhere on the island. We can't say enough about how nice the staff was to us. They seemed genuinely concerned about us and our happiness with the accommodations. Highly recommended!
Comment from Hotel Management
15 May 2023 by Yenn's Marina Inn Mercy, Hotel Management
Thank you for choosing our hotel from a number of accommodations. Thank you again for taking the time out of your busy schedule to provide us with your impressions of your stay.And sorry for the late reply.We are very happy that you were satisfied with our staff and the food.All the staff will continue to strive to be the hotel of choice for our customers.We are looking forward to seeing you next time.Thank you for your contribution.
by A verified traveler
Posted 25 May 2024
スタッフの方の対応が非常に良かったです。
Comment from Hotel Management
27 May 2024 by エンズマリーナインマーシー, Hotel Management
この度は数ある宿泊施設の中からエンズマリーナインマーシーをご利用頂きまして誠にありがとうございます。スタッフへのお褒めのお言葉を頂き感謝いたします。再度、沖縄へ来られた際は当ホテルをご利用頂けますと幸いでございます。ご投稿いただきありがとうございました。
