Ratings based on 148 Verified Reviews

4.2 out of 5
75% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Being our first trip to Okinawa this was most definitely a fabulous place to stay. We had a cottage that suited us perfectly. Although we didn't spend a lot of time there the resort was great for a nightly resting ground :)
Comment from Hotel Management
28 Apr 2024 by The Pool Resort OKINAWA/Nishiyama, Hotel Management
Thank you for staying at The Pool Resort Okinawa.Also, thank you for posting your review.We are glad that you liked the cottage.We look forward to seeing you again at this hotel.
5 out of 5
by A verified traveler

Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by ザ・プールリゾート沖縄 西山, Hotel Management
この度はザ・プールリゾート沖縄へご滞在下さいまして誠にありがとうございました。またお忙しい中口コミにご投稿いただき重ねてお礼申し上げます。高評価をいただきありがとうございます。またのご利用をお待ちしております。
5 out of 5
by A verified traveler

Posted 27 Nov 2022
Very friendly staff and amenities are plentiful for a great family getaway.
Comment from Hotel Management
27 Nov 2022 by Kota, Hotel Management
Thank you so much for your review. We are grad to hear it. We hope you have a great time at our hotel.
5 out of 5
by A verified traveler

Posted 24 Jun 2022 on Hotels
Comment from Hotel Management
2 Jul 2022 by The Pool Resort OKINAWA, Hotel Management
Thank you for taking time to give us review. We are so glad that you enjoyed your stay and are looking forward to receiving you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2021
4 out of 5
by A verified traveler

4/5 stat for me. :)

Posted 16 Jun 2020 on Hotels
Pool is too small. Pictures made it look deceiving. Overall comfort in rooms is a plus, except the pool depth.
Comment from Hotel Management
25 Jun 2020 by The Pool Resort OKINAWA, Hotel Management
Thank you very much for your comment.We are glad that you liked your room. We look forward to receiving you again.
5 out of 5
by A verified traveler

Posted 17 Feb 2020
Comment from Hotel Management
27 Feb 2020 by ザ・プールリゾート沖縄, Hotel Management
この度は、数ある施設の中より、当ホテルをご利用頂き誠に有難うございます。 このような評価を頂き、スタッフ一同励みになります。 またのお越しを心よりお待ちしております。 ザ・プールリゾート沖縄 金城 淳
5 out of 5
by A verified traveler

Posted 7 Jan 2020
The jacuzzi was nice and the night lighting great. the private entrance into the pool from each room is a great feature
Comment from Hotel Management
8 Jan 2020 by The poolresort OKINAWA, Hotel Management
Dear Anonymous Thank you for posting. The jacuzzi was just made last summer. Illuminations are also available until March. The proud pool is from April to November. We look forward to all the staff coming again. The poolresort OKINAWA jun kinjo
5 out of 5
by A verified traveler from Albany NY USA

Posted 19 Oct 2019
The staff were friendly and very helpful. Location is great for beach and natural areas of the north island. Everything was very clean and well maintained. Property has a central complex and 10 detached units, we were in a detached unit. It was very nice needing only one small addition. The unit sleeps 5/7 but has no place to sit down for a meal even though it has full cooking utensils and facilities. A folding table with 4-6 folding chairs would make it perfect.
4 out of 5
by A verified traveler

Nice pool resort

Posted 14 Apr 2018 on Hotels
Its a good Boutique style hotel. situated in a quiet neighborhood. the room is spacious. Unfortunately we cannot have a chance to use the pool because of the weather. We also borrowed cooking utensils for our dinner. Over all is great
Comment from Hotel Management
17 Apr 2018 by The Pool Resort OKINAWA, Hotel Management
Thank you for using. Thank you for giving us your impressions. Please come next time at the season when the pool is available. We'll be expecting you. Pool resort okinawa