Ratings based on 47 Verified Reviews

4.5 out of 5
78% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Dec 2019
Quiet and private.
Comment from Hotel Management
8 Dec 2019 by Secret House MAKISHI, Hotel Management
Dear Guest, Thank you for your review! We are happy to know that you like our location! We know the importance of privacy that is why we are called the ''Secret House MAKISHI''. Once again thank you so much for choosing Secret House MAKISHI.
5 out of 5
by A verified traveler

Best Customer Service, Facilities, and Location

Posted 14 Jun 2018 on Hotels
From the moment we booked, we received the best customer service! Secret House Makishi made every effort to ensure our stay was as perfect as it could be. The team responded to our questions/requests very quickly. Our room was quiet, spacious, very clean and decorated with taste. We also appreciate the park nearby and Secret House's vicinity to two monorail stations and Kokusai Dori with many restaurants!
Comment from Hotel Management
16 Jun 2018 by Secret House MAKISHI, Hotel Management
Dear Betty, Thank you for your guest review, it meant a lot to us! We appreciate your honest feedback but most importantly we are very happy you enjoyed our service and facilities, we ensure you we will improve day by day and provide you with even better service in the near future, have a safe flight back home! we hope to see you soon ! Once again thank you for choosing Secret House MAKISHI.
5 out of 5
by A verified traveler

Amazing boutique hotel!

Posted 15 May 2018 on Hotels
This place was amazing. We had a lovely room, with all the amenities! Even 2 welcome beers! There was a deep bath with great toiletries to use as well. Would highly recommend staying here, and would stay here again.
Comment from Hotel Management
17 May 2018 by Secret House MAKISHI, Hotel Management
Dear Megan, First of all it is such an honor to have such a positive feedback from our customer! We are glad you really enjoyed and liked our room and facility. Thank you for sharing your honest opinion to other customers. Our goal is to satisfy all of our customers! We believe in '' You get what you paid for, and you deserve the best'' . Once again thank you for choosing Secret House MAKISHI, we hope to serve you again in the near future providing you with better service and experience! We hope you enjoyed Okinawa as well as Secret House MAKISHI, have a safe flight back home! Thank you.
5 out of 5
by A verified traveler from Fukuoka-shi

Posted 12 May 2024
国際通りや公園がすぐ近くで最高です！
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
5 out of 5
by A verified traveler

広くて快適

Posted 17 Mar 2024 on Hotels
広くて快適でした。 レースのカーテンの破れがひどかった以外は満足です
3 out of 5
by A verified traveler

Posted 5 Jan 2024
　家族４人で宿泊しました。ダブルベッドに2人、折りたたみベッド1人、ソファに1人で寝るようになります。枕こそ人数分あったものの、掛けるものが足りないし、せめて折りたたみベッドやソファ用にシーツが欲しかったです。 　立地や部屋の広さ、設備には満足しております。
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023 on Hotels
3 out of 5
by A verified traveler

地方顯得殘舊

Posted 29 Oct 2023 on Hotels
五年前入住過一次，被裝修風格以及位置之方便性給引了，所以今次舊地重遊都選擇再次入住此地方，但入住後發現感覺大不如前，裝修都變殘舊了，相對這種質素，價錢顯得偏貴，如果再有機會到沖繩，相信不會再選擇此酒店
4 out of 5
by A verified traveler

Posted 17 Jul 2023
A good accommodation in general. Big enough for my family of three including a kid. The staff responds promptly by email in English.
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