Ratings based on 1,007 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 May 2024
Staff went way out of their way to help us retrieve a forgotten backpack. Forever grateful!. Great premises as well!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2024
5 out of 5
by A verified traveler

Posted 10 Mar 2024
The staff was very welcoming, helpful & friendly. Super clean, the lounge is a perk!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2024
4 out of 5
by A verified traveler

Posted 16 Feb 2024
helpful and friendly staff, lots of parking space and spacious room.
5 out of 5
by A verified traveler

Posted 3 Feb 2024
Good experience
4 out of 5
by A verified traveler

Posted 15 Jan 2024
We needed an early check-in due to our flight. Erika and the front desk staff assisted us perfectly so tell us everything modern comfortable and convenient anyone would want. They absolutely hammocks in the lobby. I highly recommend this day. This is just the most affordable hotel rate I booked in my 12 day trip in Japan
5 out of 5
by A verified traveler

Posted 7 Jan 2024
A brilliant stay at the Novotel Naha. Nice, big and comfortable rooms with good views. Food and drinks were good and a decent selection in the breakfast area and in the premium lounge too. Really nice facilities, clean and very professional and attentive staff. My only gripe is that it's not in the most convenient of locations. It was be great if they had a shuttle service in to parts of town. I'll definitely look to come back though.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2023