Ratings based on 987 Verified Reviews

4.2 out of 5
70% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Over all excellent.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
A beautiful house, clean and comfortable with views of the forest.
Comment from Hotel Management
24 Apr 2024 by 西鉄リゾートイン那覇 古賀, Hotel Management
Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Not much to say, no problem, beautiful room and polite staff
Comment from Hotel Management
27 Nov 2023 by フロント inoue, Hotel Management
Thank you very much for choosing Nishitetsu Resort Inn Naha out of many hotels. We are grateful and humbled to receive your compliments regarding the staff's response.We will continue to strive to provide hospitality from the customer's perspective without being complacent with the status quo.If you have any opinions, requests, or concerns, please let us know at any time.Lastly, please take care of yourself, as the temperature difference between day and night continues to make it easy to get sick. We look forward to your next visit.Thank you very much for taking the time out of your busy schedule to post.Nishitetsu Resort Inn Naha Inoue
5 out of 5
by A verified traveler

Posted 21 Jul 2023
Comment from Hotel Management
17 Aug 2023 by フロント 内間, Hotel Management
口コミのご投稿及び高評価頂き、ありがとうございます。 さらにご満足いただけるよう今後も精進して参ります。 またのお越しをお待ちしております。フロント 内間
5 out of 5
by A verified traveler

Posted 10 Jul 2023
every thing was excellent
Comment from Hotel Management
18 Aug 2023 by Nishitetsu Resort inn Naha receptionist:MIKI, Hotel Management
Thank you for using Nishitetsu Resort inn Naha.Also, Thank you for sharing your review with us.We are very happy you compliment us like that!!We will continue our efforts to improve our services!!We look forward to seeing you again!!
3 out of 5
by A verified traveler

Posted 27 Mar 2023
Staff was friendly, bed and pillows were comfortable. Room was dated, couch and duvet cover were stained.
Comment from Hotel Management
28 Jun 2023 by NISHITETSU RESORT INN NAHA TAMATTA, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 20 Jul 2022 on Hotels
Comment from Hotel Management
24 Jul 2022 by 西鉄リゾートイン那覇 岡村, Hotel Management
西鉄リゾートイン那覇をご利用頂きまして、誠にありがとうございます。 口コミも頂戴しまして、重ねて御礼申し上げます。 お客様のまたのご来館を、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2022
4 out of 5
by A verified traveler

Posted 14 Nov 2021 on Hotels
Comment from Hotel Management
25 Nov 2021 by 西鉄リゾートイン那覇 岡村, Hotel Management
西鉄リゾートイン那覇をご利用頂きまして、誠にありがとうございます。貴重なご投稿も頂き、重ねて御礼申し上げます。 これからも「また泊まりたい」と思って頂けるホテルを目指して、サービス向上に努めて参ります。 またのご来館を、心よりお待ち申し上げております。