Ratings based on 996 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024
The spring is good, so reservation for spa tower is important.
by A verified traveler
Fabulous Christmas spent here
Posted 1 Jan 2024 on HotelsFabulous stay , I enjoyed this part of the trip the most . The hotel allowed early check in and upgraded my room . The room was fabulous, spacious and has everything I needed. The onsen was free with my trip and was fabulous . I had a great Christmas here . It was quiet in the tenth floor . Hotel is in a good location , fabulous staff , I couldn’t have asked for a better stay . Absolutely loved it and would highly recommend staying here . Nice little gym and pool and convenient shop on the premises was truly fantastic .
by A verified traveler
Fabulous
Posted 26 Dec 2023 on HotelsFabulous stay, room was upgraded on arrival. Excellent room with all the amenities ,thoroughly enjoyed my stay here she would like to return . Loved the spa . Great friendly and helpful staff . A fantastic stay it made my Christmas . 10 minute walk to subway and beach .
by A verified traveler
Posted 5 Nov 2023
Overall property was great. Loved the nespresso machine in the room.
by A verified traveler
Posted 13 Apr 2023
Enjoyed the stay.
by A verified traveler
Posted 29 Jan 2023
by A verified traveler
Posted 19 Jan 2023
staff service was great but didnt get ocean view
by A verified traveler
Posted 12 Nov 2022 on Hotels
by A verified traveler
Posted 3 Aug 2022
The best spa and massage I have ever expeienced my entire life. Words can no describe how wonderful a stay here will be. If you want to experience the best spa massage in the world, this is a must visit destination.
by A verified traveler
Posted 29 Mar 2022
Excellent spa facilities