Ratings based on 88 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
Good resort hotel with great ocean view from the swimming pool, private beach, and many photo spots in the hotel.
Quiet as it is away from residential area, so the half board plan is a must and complement to the stay as you hard to find restaurants near by in walking distance.
Good food and service, villa style guest room, so spacious in a stand alone building.
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 3 Sep 2023
by A verified traveler
Posted 8 Jul 2023
Unclean room
by A verified traveler
Posted 29 Apr 2022
I understand that basically the only people staying at the resort was us. However, the grass needed mowed and trimmed - it was very tall in most places. Also, the broken down golf carts were just out where we could see them all. I’m sure prior to a true weekend or week of guests, the restaurant may re-open and the facility itself cleaned up. Interior of the room did have mold and wood floor damage due to previous guests.
Comment from Hotel Management
29 Apr 2022 by shimada, Hotel Management
Thank you for staying at our hotel.
In addition, I would like to express my sincere gratitude for your words in the reviews despite my busy schedule.
We apologize for the inconvenience caused by the fact that there was something wrong with the cleaning surface.
All the staff will work on the matter you pointed out for improvement. We sincerely apologize.
I'm really sorry.
We will make an effort once again regarding the cleaning aspect of the staff.
Taking advantage of the valuable opinions and suggestions you gave us,
All employees will make every effort to provide services that satisfy our customers.
Livemax Ams Kanna Resort Villa Accommodation Division
by A verified traveler
Posted 30 May 2019
The property is so far from society that it gives it an amazing quiet get away
by A verified traveler
Posted 13 Apr 2019 on Ebookers
The location is beautiful, just at the beach and very hidden from other hotels. We recommend that you rent a car to get there.
Recommended
for Everyoneby A verified traveler
Posted 15 Nov 2016 on Travelocity
Pros: The room and the spa were wonderful!
Cons: There wasn't one employee that spoke English. They were helpful though and helped me with whatever I needed. The breakfast buffet should be extended.
Location: It's so far from everything and we did not have a car. We rented bikes but the location is more for privacy and a romantic getaway not for going out.
Room was spacious and comfortable. The bathroom was large and luxurious. Overall very comfortable and clean. I was very disappointed to see there was no gym, the pool and poolside bar was closed and the karaoke room was over priced.
by Jonathan
Loved it
Posted 27 May 2016 on HotelsWe chose this hotel based on the pictures hotels.com provided and the amenities the room was said to have. Everything was as it was expected, but better. The jetted bathtub to the espresso machine to the scenery from the balcony made it the perfect getaway.
by A verified traveler
excellent experience
Posted 4 Jul 2015 on Hotelsoverall experience is good. But location is not very good and also lots of insects.
