Ratings based on 495 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Apr 2024
This was such an amazing experience especially for a single traveller who really wanted rest however the beddings weren’t clean and had blood stains on it. Apart from that everything else, the pool, room and area was amazing
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024
5 out of 5
by A verified traveler

Posted 21 Apr 2024
We particularly enjoyed the onsen at the hotel and extensive breakfast buffet. The rooftop bar and pool were also an added amenity.
5 out of 5
by A verified traveler

Posted 12 Mar 2024
The location itself is amazing especially with the onsen in your room. Other than a small beach, not much around though.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2024
5 out of 5
by A verified traveler

Posted 29 Dec 2023
Comment from Hotel Management
31 Dec 2023 by HOTEL SANSUI NAHA インディラ, Hotel Management
この度はHOTEL SANSUI NAHAへご宿泊いただきまして、誠にありがとうございます。また貴重なお時間を割いてご評価お寄せくださいましたこと、重ねてお礼申し上げます。 これからもお越し頂けます様スタッフ一同精進して参ります。 またお会いできますことを心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 20 Dec 2023
Comment from Hotel Management
11 Jan 2024 by HOTEL SANSUI NAHA , Hotel Management
この度はHOTEL SANSUI NAHAにご宿泊頂きまして誠にありがとうございます。 また貴重なお時間を割いてお声をお寄せくださいましたこと、重ねてお礼申し上げます。 お客様にお会いできますことを楽しみにしております。
4 out of 5
by A verified traveler

Short trip to Okinawa

Posted 19 Nov 2023 on Hotels
If you want beach nearby its awsome location, but its about 2km from center and no near bus. The room was as described, all stars given, but the hall is open, no walls or protection from wind. They offer free airport shuttle which is great. Now the negative thing. Nowhere on platform or in hotels www says people with tattoos cant use onsen or even open pool on the roof. Needs to be written down!!!
Comment from Hotel Management
27 Nov 2023 by HOTEL SANSUI NAHA インディラ, Hotel Management
Thank you very much for staying at HOTEL SANSUI NAHA.Thank you again for taking time out of your busy schedules to provide us with valuable feedback.Our hotel offer shuttle bus from 8a.m. to 17:45p.m. The time schedule is written in our hotel official website.Guest with tattoos are not allowed to use the pool and hot springs.It is stated in our hotel official website and also in the policies of expedia.We all look forward to welcoming you back to our hotel again.
3 out of 5
by A verified traveler

Posted 15 Oct 2023
Comment from Hotel Management
21 Oct 2023 by HOTEL SANSUI NAHA , Hotel Management
この度はホテルサンスイ那覇をご利用いただき誠にありがとうございます。お忙しい中、ご評価をいただきまして、重ねて御礼申し上げます。今後も皆様に喜んでいただけるサービスの提供に努めてまいりますので、変わらぬご愛顧を賜りますようお願い申し上げます。