Ratings based on 205 Verified Reviews

4.4 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jan 2020
We enjoyed our stay freely in a quiet location and large living space . Nago Grand Sedona has a space similar to everyday life , very good.
Comment from Hotel Management
6 Feb 2020 by さきはま, Hotel Management
この度は当施設をご利用いただきまして誠にありがとうございます。 お寛ぎいただけたようで、スタッフ一同とてもうれしく思っています。 またのご利用お待ちしております。
4 out of 5
by A verified traveler

Simple & Cosy

Posted 27 Dec 2019 on Hotels
overall it was good. the location is fine, fairly convenient to most things. the check-in times/method could have been better. because we needed to rush to get to Nago from the airport upon arrival. the kitchen facilities could have been improved as well. we wanted to have shabu shabu, but there were only basic cooking utensils. it could suit most people needs... we had no problem recommending this place to others.
Comment from Hotel Management
1 Feb 2020 by さきはま, Hotel Management
この度は当施設をご利用いただきまして誠にありがとうございます。 貴重なご意見をありがとうございます。 今後、より充実したお時間をお過ごしいただけますよう努めて参ります。 またのご利用お待ちいたしております。
5 out of 5
by A verified traveler

Very nice, good for family travel long stay.

Posted 24 Nov 2019 on Hotels
check in was quick & friendly. the staff speaks only Japanese but there’s a online remote translator who can translate Japanese to English. We are a family 2 adults with one baby. The room is like an apartment, very spacious and very clean. The hotel prepared everything we need, we only need to bring our food and personal sanitaries, there’s a Lawson 5 minutes walk from the hotel and a Max Valu supermarket 10 minutes drive. We will come back and stay for longer next time we come to travel in Okinawa.
5 out of 5
by A verified traveler

Good place rest after out site seeing all day!

Posted 27 Aug 2019 on Hotels
The apartment were slightly dated but maintained very well. Parking is relatively easy without trouble. Very help staff with video chat translator for non-Japanese speaker.
Comment from Hotel Management
29 Aug 2019 by 崎浜, Hotel Management
この度は当施設をご利用いただきまして誠にありがとうございます。 またのご利用を心よりお待ちしております。
5 out of 5
by A verified traveler

Convenient and Dependable. Highly Recommend

Posted 24 Aug 2019 on Hotels
Clean, good value, and very comfortable. There’s no service but check-in was fairly easy, even though the person receiving us didn’t speak English. They used a translation service through an online video conferencing system, which was pretty cool. The area is very convenient so overall I was very pleased with the stay.
Comment from Hotel Management
29 Aug 2019 by 崎浜, Hotel Management
この度は当施設をご利用いただきまして誠にありがとうございます。 これからもお客様にご満足していただける様頑張って参ります。 またのお越しをお待ちしております。 ありがとうございました。
5 out of 5
by A verified traveler from NZ

Excellent apartment for couple or family

Posted 3 Mar 2019 on Hotels
Very clean and comfortable apartment with living room, kitchen and laundry
2 out of 5
by A verified traveler

Don’t go here.

Posted 12 Feb 2019 on Hotels
This place was not what I expected. Not as described in the ad. The manager spoke no English.
5 out of 5
by A verified traveler

Posted 12 Aug 2018 on Hotels
Very comfortable condo with nice amenities like full kitchen and laundry with dryer. Located in slightly hilly area about a few kilometer away from the city, but still very accessible. Check-in time a bit narrow (3pm-8pm).
3 out of 5
Recommended
for Everyone
by A verified traveler from Okinawa city

Room wasn't clean.

Posted 6 Mar 2018 on Orbitz
This place is regular Japanese 2LDK apartment, so not a Hotel. If you wanna to stay nice hotel room, this is not your choice. But it is good for the family does not wanna spend arm and legs on hotel and restaurant. It has every appliances you need, you just need to bring your own laundry detergent and grocery to cook. Only disappointment was the Room cleanliness. They need to hire somebody to clean. I know they don't, it was that much dust in the corner of the room......
4 out of 5
by A verified traveler

A Pleasant Stay

Posted 23 Feb 2018 on Hotels
Apartment is spacious & amenities are more than sufficient. Location is ok if you drive. Price is good!