Ratings based on 102 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2019 on Wotif
This was, arguably, the worst hotel I have ever stayed in. Although one of the staff who spoke English was friendly and helpful, the place is a complete dump. Dust and hair all over the carpet, stains on the walls but the worst was the bed ... the mattress felt broken and I could not stop itching and scratching all night. I will attach some photos which I took, if Wotif.com allows me to upload them.
by A verified traveler
Posted 9 Oct 2018 on Hotels
Comment from Hotel Management
26 Oct 2018 by 岡山スクエアホテル, Hotel Management
この度は岡山スクエアホテルをご利用頂き誠にありがとうございます。
お客様の次回ご来館時にもご満足頂けます様誠心誠意励んで参りたいと存じます。
スタッフ一同お客様のご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 17 Aug 2018 on Hotels
Comment from Hotel Management
26 Aug 2018 by 岡山スクエアホテル, Hotel Management
この度は岡山スクエアホテルをご利用頂きまして、誠にありがとうございます。
今後もお客様に再度ご来館されたいと思って頂けるように、スタッフ一同精進して参ります。
次回もお客様のご来館を心よりお待ち申し上げております。
Recommended
for Everyoneby A verified traveler from Singapore
Posted 3 Aug 2018
Great front office team who is always ready to assist.
Comment from Hotel Management
6 Aug 2018 by 岡山スクエアホテル, Hotel Management
Thank you very much for using Okayama Square Hotel this time.
It seems that I am satisfied with the staff 's customer service and I am very pleased.
Also, I am very pleased to compliment the hotel's room. We appreciate your comfort.
We will continue to devote ourselves to the satisfaction of our customers.
When coming to Okayama, we are waiting for your visit from the bottom of our heart.
by A verified traveler
Posted 30 Jul 2018 on Hotels
Awesome shampoo bar in lobby! Includes fancy liquid soaps and facial wash too.
Only problem was that on check-in I found that some empty drink cans used by a previous guest had not been thrown away.
Comment from Hotel Management
6 Aug 2018 by 岡山スクエアホテル, Hotel Management
Thank you very much for using Okayama Square Hotel this time.
This time, I'm very pleased to receive compliments on the service side of the shampoo bar. I am not satisfied with this and will continue to pursue every day with the aim of further improving the service.
However, in terms of cleaning, I am very sorry for letting customers make me feel uncomfortable.
We will strengthen our cooperation with the cleaning staff and we will make every effort to make improvements so that our staff will be able to notice this kind of thing in the future.
We sincerely apologize for any inconvenience, disconcerting thought.
Although it is above, thank you very much for posting valuable time.
by A verified traveler
Posted 7 May 2018 on Hotels
by A verified traveler
Great room for 1 night
Posted 15 Apr 2018 on HotelsShower was interesting as inside could be viewed from the bed. Not ideal for friends Sharing. Room was great for 1 night
Recommended
for Personal Eventby A verified traveler
Nice area
Posted 13 Apr 2018 on HotelsEasy check-in and confirmed room. Great area.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 17 Dec 2023 on Hotels
