Ratings based on 963 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
We love the hotel and friendly staff here. The hotel is conveniently located near the station (5-6mins). Minutes walk to Donki, Aeon and other local restaurants. We also like the spacious room. There’s also a public bath to relax. Breakfast was also great, except that the menu repeats after 2 days.
Comment from Hotel Management
23 May 2024 by 三井ガーデンホテル岡山 くちこみ担当, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Okayama.Also thank you for taking time to share your valuable comment about your stay. The hotel is conveniently located to Okayama station by a 2-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too. We are very happy to hear that you were satisfied with our service. We will continue our effort to provide the best service to have an exceptional experience in Okayama.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.Sincerely Yours,Mitsui Garden Hotel Okayama,Front Office Manager
by A verified traveler
Posted 1 May 2024
Highly recommend!
Comment from Hotel Management
3 May 2024 by 三井ガーデンホテル岡山 くちこみ担当, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Okayama and taking a time for sharing your evaluation. We listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future.Front Office Manager
by A verified traveler
Posted 1 May 2024
While I loved everything about my stay at Mitsui Garden Hotel Okayama, the only downside was the occasional smell of smoke in the non-smoking areas. I have to request changing my rooms to another floor. Despite this minor inconvenience, the hotel’s excellent service, comfortable accommodations, and convenient location more than made up for it. I would suggest implementing stricter measures to ensure the non-smoking areas remain free of any smoke odor. Overall, I had a wonderful experience and would definitely consider staying here again in the future.
Comment from Hotel Management
3 May 2024 by 三井ガーデンホテル岡山 くちこみ担当, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Okayama and taking the time to provide the review for your recent stay.We, however, are truly disappointed that smell of smoke failed to exceed your expectation. We have taken up and shared your feedback to relevant departments for improvements. We are very glad to read that you enjoyed our convenient location and our hotel hospitality.We received a wonderful evaluation this time, and all the hotel staff are very happy. Thank you very much.Mitsui Garden Hotel OkayamaFront Office Manager
by A verified traveler
Posted 1 May 2024
Room is not big, can barely walk if you open the 2 big luggages.
Good that the hotel is 5mins walk from the JR station and also close to Aeon mall and Donki.
Comment from Hotel Management
1 May 2024 by Front Office Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Okayama. Thank you very much for taking time out of your busy schedule to write your comments. Thank you very much for praising the location of our hotel. Our hotel is conveniently located a 2-minute walk from the east exit of Okayama Station, and there are many large shopping malls and shopping streets in the vicinity. You will have no trouble finding dining, sightseeing and shopping. We are very pleased to receive your compliments. We will continue to make every effort to be a hotel that is loved by everyone.
by A verified traveler
Posted 13 Apr 2024
Location is great with reasonable price
Comment from Hotel Management
13 Apr 2024 by Mitsui Garden Hotel Okayama, Manager , Hotel Management
We appriciate for staying with us.Thank you for taking the time to share your valuable comment about your stay. We are very glad to hear that you are satisfied with nice experience at our hotel with good location. The hotel is conveniently located to Okayama station by a 2-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too. We will continue our effort to provide the best service to have an exceptional experience in Okayama.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.Sincerely Yours,
by A verified traveler
Posted 1 Apr 2024
Wonderful location! Went walking to Korakuen and Okayama castle, then by train to Bizen for pottery. The hotel is very clean, and has coin laundry on their last floor. Very convenient.
Comment from Hotel Management
1 Apr 2024 by Mitsui Garden Hotel Okayama, Front Office Manager, Hotel Management
We appriciate for staying with us.We are very glad to hear that you are satisfied with nice experience at our hotel with good location. The hotel is conveniently located to Okayama station by a 2-minute walk, and there are many amenities like a big shopping mall and many restaurants nearby too. We will continue our effort to provide the best service to have an exceptional experience in Okayama.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.Sincerely Yours,
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
この度は三井ガーデンホテル岡山をご利用いただきまして誠にありがとうございます。お忙しい中、ご投稿くださいまして重ねてお礼申し上げます。快適にお過ごしいただけたご様子で私共も大変嬉しく思っております。今後も高いご評価を賜れるよう従業員一同、サービスの向上に努めてまいります。またのご来館を心よりお待ち申し上げております。三井ガーデンホテル岡山宿泊支配人
by A verified traveler
Very good value
Posted 19 Feb 2024 on HotelsMitsui Garden provided friendly service and very clean facility. The location is very close to Okayama station. The price considering location, service and facility made it a very good value.
Comment from Hotel Management
19 Feb 2024 by Mitsui Garden Hotel Okayama, Manager , Hotel Management
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your experience.We're very glad to hear that you were satisfide with our services, facility and location.We will continue our effort to provide the best service to have an exceptional experience in Okayama.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.Sincerely Yours,Mitsui Garden Hotel Okayama,Front Office Manager
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
17 Feb 2024 by Mitsui Garden Hotel Okayama, Front Office Manager, Hotel Management
Thank you for staying at Mitsui Garden Hotel Okayama and giving us a valuable evaluation. It is wonderful to find out you seem you have enjoyed your stay here. We believe that Okayama has too many places to see in one trip. We hope you will visit us again to discover more of this beautiful city. We look forward to serving you again in the near future.
by A verified traveler
Posted 26 Jan 2024
必要十分の設備で、スタッフの方々の対応も清々しいです。パジャマがクルタタイプなので、心許ないのだけは印象に残っています。
Comment from Hotel Management
26 Jan 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
この度は、三井ガーデンホテル岡山をご利用いただき、誠にありがとうございます。また、ご出発後にお時間を割いて御感想をお寄せいただきましたこと、重ねて御礼申し上げます。設備面およびスタッフの対応につきまして、お褒めのお言葉をいただき、大変嬉しく存じます。しかしながら、ナイトウェアに関しましてはご期待に沿えず、誠に申し訳ございません。当ホテルのナイトウェアは、あいにく上下が分かれていない浴衣タイプでございます。客室アメニティとなりますので、早急に変更することは難しい現状ではございますが、お客様からのお声を真摯に受け止め、より快適にお過ごしいただけるよう改善に努めて参りますので何卒ご容赦いただき、またご利用いただく機会を頂戴出来ましたら幸いでございます。お客様の次回のご来館をスタッフ一同、心よりお待ち申し上げております。
