Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Best location for train, shopping and convenience.
Comment from Hotel Management
16 May 2024 by Manager, Hotel Management
Dear AThank you very much for staying at Hotel Granvia Okayama.We are pleased to hear your words of compliment about our location. As you said, our hotel is next to JR Okayama Sta. and it is very convenient for both travel and business.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Director of Rooms
by A verified traveler
Posted 27 Apr 2024
Super Service
Comment from Hotel Management
3 May 2024 by Manager, Hotel Management
Dear DavidThank you very much for staying at Hotel Granvia Okayama.We are very happy to know that you enjoyed your stay with us.It is a great pleasure for us to receive your words: "Super Service".We will continually strive to improve our quality of service and look forward to welcoming you back soon.Best regards,Director of Rooms
by A verified traveler
Posted 23 Apr 2024
Fabulous stay at Okayama. Very comfortable & close to the train station.
Comment from Hotel Management
3 May 2024 by Manager, Hotel Management
Dear HelenThank you very much for choosing to stay at Hotel Granvia Okayama.We are pleased to hear your words of compliment about our location. As you said, our hotel is next to JR Okayama Sta. and it is very convenient for both travel and business.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Director of Rooms
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 19 Mar 2024
Good
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Dear TatsuyaThank you for your recent stay with us at Hotel Granvia Okayama.We are very happy to hear that you were satisfied with your stay at our hotel.We will try our best to make our hotel a fabulous place to stay and look forward to welcoming you here again soon.Best regards,Director of Rooms
by A verified traveler
Posted 11 Mar 2024
Really recommend this hotel.
Their staff are all friendly and fluent at English.
And its location is quite convenient, you can reach big camera, convenient store, shopping mall and jr station within 5-8 minutes.
Comment from Hotel Management
13 Mar 2024 by Manager, Hotel Management
Dear ROU JINThank you very much for staying at Hotel Granvia Okayama.We are very happy to know that you enjoyed your stay with us.It is a great pleasure for us to receive your words: "Really recommend this hotel".We will continue to strive to maintain the accommodation space loved by all of our customers.We look forward to seeing you again soon.Best regards,Director of Rooms
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler
Posted 28 Dec 2023 on Hotels
by A verified traveler
Posted 26 Dec 2023
Left a jacket in the room when we checked out. Went back to the hotel later that night and they have it neatly packed for return
Comment from Hotel Management
27 Dec 2023 by Manager, Hotel Management
Dear Hang ChunThank you for your recent stay with us at Hotel Granvia Okayama.We are pleased and encouraged by your compliment.We will try our best to make our hotel a fabulous place to stay and look forward to welcoming you here again soon.Best regards,Director of Rooms
