Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The staff was excellent especially the bar staff on the 20th floor.
Comment from Hotel Management
20 May 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and had a great time at bar lounge. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 17 May 2024
Great hotel metres from station. Friendly staff.
Comment from Hotel Management
18 May 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for using ANA Crowne Plaza Hotel Okayama.We are very humbled by your kind words of praise regarding the staff's response.All of our staff are very happy to hear that you enjoyed your stay with us.We are also happy to see that you were satisfied with our location.Our hotel is located about a 2-minute walk from Okayama Station, and there are convenience stores nearby. We believe that customers traveling by JR or bus will find this a particularly convenient base.We will continue to work hard to ensure that everyone will choose our hotel as a comfortable one.Thank you for taking the time out of your busy schedule to post.We look forward to seeing you again.
by A verified traveler from Edmonton
Posted 14 May 2024
Upscale hotel 2 minutes walk from Okayama Station. Staff helpful and trying to please. Good sized room for Japan. Good work desk, with wifi and lots of chargers/plugs. Kettle and coffee mean among the amenities.
Comment from Hotel Management
15 May 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
by A verified traveler
Posted 12 May 2024
Best location ! 5 minutes walk from Okayama station.
A queen size bed is japanese queen .
Be careful when select a room for big guys!
Comment from Hotel Management
12 May 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler from Stanmore
Posted 1 Apr 2024
No complaints, conveniently located and very nice staff.
Comment from Hotel Management
2 Apr 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for using ANA Crowne Plaza Hotel Okayama.All of our staff members are very happy to receive your compliments.We will continue to strive to please as many customers as possible.We look forward to seeing you again.
by A verified traveler
Posted 31 Mar 2024
Great hotel right next door to Okayama train station- so v convenient. Staff through out hotel really friendly and helpful. Bedrooms have amazing vistas of the mountains and bed is super comfortable. Laundry service excellent.
Bar on top floor has amazing views.
Breakfast room on top floor over looking the railway tracks - dark and cramped. Disappointing.
Comment from Hotel Management
4 Apr 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each. However, we are very sorry that you did not have a comfortable breakfast experience at the restaurant. We will do our best to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
by A verified traveler
Posted 2 Feb 2024
This hotel is located next to the okayama station. It has lots of shopping and dining options arpund the hotel. Great place to stay as it is convenient and quiet at night.
Room is nice and clean. Nice desk with leather chair to let you relax and work.
Would stay with again when im back in the area.
Comment from Hotel Management
2 Feb 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for using ANA Crowne Plaza Hotel Okayama.We look forward to seeing you again.
by A verified traveler
Posted 17 Jan 2024
Staff were excellent.
The room temperature was too hot and the air con could not be set to cooling as its winter and they only heat. Staff recommended we turn off the air con and they provided a fan. Room temp with air con 28 C.
Had booked for 3 nights but left after 2 due solely to the heat.
Comment from Hotel Management
19 Jan 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
by A verified traveler
Great location and comfort!'
Posted 4 Jan 2024 on HotelsLovely room, seemed like bigger than most around Tokyo. Super comfy bed and pillows.
Easy short walk under a covered walkway from the station and good location.
I went for breakfast and they had a nice mix of local and "Westernish" food. I highly recomend the local curry they created!
Make sure you visit the area called Kurashiki if you have time!
Comment from Hotel Management
19 Jan 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,ANA CROWNE PLAZA OKAYAMA
