Ratings based on 922 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
If you dont get a room with a kitchenette you dont have a microwave. And the pools are not made for children. Other then that very quiet and beds are awesome
Comment from Hotel Management
17 Jun 2024 by Res. Manager, Hotel Management
Dear MichelleThank you for your feedback and review. All feedback is taken into consideration. Hope to welcome you back again soon!
by A verified traveler
Posted 10 Jun 2024
I absolutely love the upgrades at this property. Amazing staff. Will definitely return very soon.
Comment from Hotel Management
10 Jun 2024 by Res Manager, Hotel Management
Dear ClotelleSo happy to hear you had a great stay and time in Barbados and with us here at Butterfly Beach Hotel. Your feedback and great score are appreciated.
by A verified traveler
Posted 7 Jun 2024
Overall, it was clean with friendly staff. The restaurant was very nice. Not a large selection, but just right.
Comment from Hotel Management
10 Jun 2024 by Res Manager, Hotel Management
Dear MichaelThank you so much for taking the time to review and for your kind comments. We hope to welcome you back again soon!
by A verified traveler
Posted 3 Jun 2024
Staff were responsive and helpful. Accommodations were clean and inviting. Customer service can be challenging at the best of times and I think the staff did an excellent job!
Well done :)
Comment from Hotel Management
10 Jun 2024 by Res Manager, Hotel Management
Dear GillianThank you! Your words and feedback are very much appreciated and it is always nice to know when we have gotten it right! as that is always our goal ! We are very happy to know you enjoyed your stay and hope to be able to welcome you back again soon!
by A verified traveler
Posted 29 May 2024
Everything was fine except for the posting of a gym on their facility. My favorite in a gym is the bar bells and there was none, only the fitness bikes, but otherwise I did enjoy my stay. The staff was great and friendly 👍
Comment from Hotel Management
29 May 2024 by Reservations Dept, Hotel Management
Dear Vernon, Thank you for taking the time to review and for your feedback. We take all feedback into consideration. So glad to know you had a great stay, and we will look at the possibility of adding some additional items to what we call our Light Fitness room, not gym.
by A verified traveler
Posted 21 May 2024
I thought that the property was really pretty and the staff worked hard to maintain it. Lea at the Front Desk was simply wonderful, extremely helpful and very knowledgeable. Cato in Housekeeping was excellent and went above and beyond to ensure I was comfortable in the room. Cheryl and Beverly, also in Housekeeping were good also. The only negative was the “Unregistered Guests” policy, which did not allow my family and friends to come to my room to chat, as only 2 adults and a child could be ”registered”. Other than that, I enjoyed my stay and would definitely return.
Comment from Hotel Management
27 May 2024 by Res. Manager, Hotel Management
Dear ValdeneThank you for your comments and for letting us know which team members went above to make your stay comfortable and enjoyable. We are very happy to know you had a pleasant stay with us and we hope to do it again soon!
by A verified traveler
Posted 13 May 2024
You get what you pay for here, nothing more or less. The restaurant was a solid 5 out of 10 in terms of taste and customer service. The staff needs to be trained better, they act as if they’re doing you a favor. Overall the island itself is filled with natural beauty but aside from that I found the workers to be a bit rude especially the ones working at this hotel. My best advice would be to spend the extra money and stay at a nicer hotel. Also be aware of being overcharged by taxi drivers.
Comment from Hotel Management
27 May 2024 by Res. Manager, Hotel Management
Thank you for taking the time to review and for your comments. We appreciate it and take all feedback into consideration. We are sorry we let you down this time and will relay your comments to our team to ensure our usual high standards are maintained at all times. Best wishes, Team Butterfly
by A verified traveler
Posted 3 May 2024
Great value for money. Rooms are spacious and comfortable. Laid back service from staff.
Comment from Hotel Management
3 May 2024 by Res. Manager, Hotel Management
Dear LouiseThank you for taking the time to review, your comments and feedback are appreciated. We are thankful you chose Butterfly Beach Hotel and happy to know you enjoyed your time.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
27 May 2024 by Res. Manager, Hotel Management
Thank you for taking the time to review and for staying with usBest wishes, Team Butterfly
by A verified traveler
Posted 22 Apr 2024
Lovely property
Comment from Hotel Management
23 Apr 2024 by Res. Manager, Hotel Management
Dear Lucy, Thank you! We appreciate your feedback and great score. It makes us very proud and happy that you enjoyed and loved our special property. Thank you for choosing Barbados and Butterfly Beach Hotel.
