Ratings based on 462 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 7 Apr 2024
We stayed 3 nights on the top floor 10, labelled as premium floor. It has a great view of the ocean. Excellent condition of the property, it is thoroughly modernised and well maintained. Service quality is great. Very pleasant stay. You may not have convenient public transport. Should have a car.
The restaurants in the property isn’t that great in my opinion.
Comment from Hotel Management
19 Apr 2024 by ph, Hotel Management
Thank you very much for staying at Oiso Prince Hotel. We are delighted to hear that you were satisfied with your stay on the Premium Floor and enjoyed the beautiful ocean view. We truly appreciate your high evaluation of the condition of our facilities and services.We apologize for any inconvenience you experienced with the transportation options, and we will take your feedback into consideration for future improvements. We also appreciate your comments regarding our restaurant, and we will use them as valuable feedback for enhancing our services.We look forward to welcoming you back in the future and thank you for your continued support
by A verified traveler
Posted 4 Sep 2023
Excellent experience for anyone who is visiting Japan. Abit pricey, but the leisure travel here was very exceptional. Staff could be abit more friendly, but overall I will come back again definitely!
Comment from Hotel Management
8 Sep 2023 by ・, Hotel Management
Thank you for choosing to stay at Oiso Prince Hotel. We are delighted to hear that your stay was a wonderful experience, and we look forward to welcoming you back. We are honored that you enjoyed your time with us.We appreciate your feedback regarding the friendliness of our staff, and we will continue to strive for improvement in our services. We are committed to providing you with a comfortable and memorable stay on your next visit.We sincerely await your return. Thank you very much.
by A verified traveler
Posted 1 Mar 2023
by A verified traveler
Posted 13 Feb 2023 on Hotels
by A verified traveler
Posted 9 Feb 2023 on Hotels
by A verified traveler
Posted 17 Jan 2023 on Hotels
by A verified traveler from Kashiwa
Posted 20 Oct 2022
Nice place for family vacations.
by A verified traveler
Posted 24 Apr 2022
The staff are terribly unfriendly and went out of their way to make our stay WORSE.
For example, we asked if they had a microwave, “Nope, we don’t have one on the property.” Really? How many rooms are there here, and you don’t have a microwave anywhere? “Actually, we don’t let guests use it, but just this once…” Seriously? It’s a thirty second inconvenience.
Also, about that family friendly pool?“No kids under 14 allowed.”
Want to enjoy the onsen with the kids? “No kids under 5 allowed.”
My advice— if you hate yourself, customer service, and especially kids, this is the place for you!
Otherwise, STEER CLEAR OF THIS AWFUL HOTEL
by A verified traveler
Posted 13 Feb 2022
by A verified traveler
Posted 11 Jan 2022 on Hotels
Good location & reasonable cost
