Ratings based on 875 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
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Comment from Hotel Management
19 Jun 2024 by Sincerely, By Hotel Management, Hotel Management
Dear Ray,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve,helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
by A verified traveler
Posted 18 Jun 2024
Overall was great, wished they had a fridge and microwave.
Comment from Hotel Management
18 Jun 2024 by Sincerely, By Hotel Management, Hotel Management
Dear Angelina,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. We would like to highlight that room was assigned without microwave & fridge as it was booked without it.Your sincere feedback, including the comments about what we did right and areas where we can improve,helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
by A verified traveler
Posted 9 Jun 2024
It's a little high for the condition of the motel.
Comment from Hotel Management
9 Jun 2024 by Sincerely, By Hotel Management, Hotel Management
Dear Mr. Kendel,Thanks for sharing your valuable feedback. We apologize that you are dissatisfied with price comparing to condition of hotel. We ensure to improve our services & features to satisfy our guest. And we will address with management.Please give us an opportunity to serve you better when travel brings nearby area.
by A verified traveler
Posted 5 Jun 2024
Keep up the good work. Much nicer than riverdale
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Charles, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
by A verified traveler from Gabriola
Posted 4 Jun 2024
clean room, central location
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Frederick, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Sincerely, By Hotel Management, Hotel Management
Dear Valued Guest,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincerefeedback, including the comments about what we did right and areas where we can improve,helps us better our service, especially with the condition of the hotel, amenities, cleanliness, andbreakfast. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope tosee you again soon.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
19 Jun 2024 by Sincerely, By Hotel Management, Hotel Management
Dear David,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve,helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
by A verified traveler
Posted 27 May 2024
No es lugar para personas con alergias a perros y malos olores el piso muy sucio no pudimos dormir por qué los del cuarto arriba no paraban de hacer ruido y caminar.
Comment from Hotel Management
28 May 2024 by Sicerely, By Hotel Management, Hotel Management
Dear Valued Guest,Thank you for staying at our hotel and for taking the time to write a review. We sincerely apologize for the difficulty you experienced with our service. We have notified your feedback about odor & cleanning issue. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
by A verified traveler
Posted 25 May 2024
Didn't like the noisy people above us. Even at midnight they were walking around in their shoes and dropping things. Finally I was tired I just fell asleep even with the noise.
Comment from Hotel Management
25 May 2024 by Sincerely, By Hotel Management, Hotel Management
Dear Valued Guest,We sincerely apologize for bad experience you had during your stay. We have notified your concern and we ensure to improve our service in area of concern. Please give us an opportunity to serve better when travel brings you nearby area.
by A verified traveler
Posted 21 May 2024
This was an OK place to stay. Clean.
Comment from Hotel Management
21 May 2024 by Sincerely, By Hotel Management, Hotel Management
Dear Valued Guest,Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was OK, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve,helps us better our service, especially with the condition of the hotel, amenities.. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests.We appreciate your patience and hope to see you again soon.
