Ratings based on 88 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 9 Apr 2024
missed having the breakfast that you used to have
by A verified traveler
Posted 25 Feb 2024
by A verified traveler
Posted 28 Dec 2023
by A verified traveler
Posted 9 Dec 2023
TV didn't work. Shower handle fell off. When I went to call the front desk, the phone came apart.
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Posted 15 Oct 2023
Needs to step up on the cleanliness.
by A verified traveler
Posted 9 Oct 2023
Helpfulness of the check-in person in getting my reservation sorted out with Expedia. The room was clean and inviting. The breakfast was not up to standards, though, with only the Belgian Waffle maker providing proper sustenance. The coffee cups did not have matching lids, the two choices of cereals were inadequate, the pastries were unappetizing and the coffee ran out. This was in the last hour of the 6-9am open breakfast time, but it should still be better set out.
Comment from Hotel Management
9 Oct 2023 by AMANDA, Hotel Management
i APPOLIGISE FOR THE BREAKFAST ITEAMS NOIT BEING UP TO PAR FOR YOU. I WILL BE WATCHING THE COFEE AND BREAKFAST ITEMS BETTER TO MAKE SURE THEY DONT RUN OUT
by A verified traveler
nice place
Posted 27 Sep 2023 on HotelsClean and comfortable, there for a family visit, did not eat at breakfast.
Comment from Hotel Management
27 Sep 2023 by amanda, Hotel Management
Thank you for the review I am glad you found ur stay with us comfortable and i hope you come visit us again..
by A verified traveler
Sad and disappointed
Posted 23 Sep 2023 on HotelsWhen we got to our room the window was open and it was raining and the entire window and wall was wet. One of the wall outlets was missing it’s protected covering and I don’t think the room was vacuumed. We food food, change and crumbs all over the carpet. The mattress was also ripped and falling apart. We contacted the front desk and cleaning lady upon our departure and neither cared or offered an apology.
We have stayed here many times, but this was one of the worst experiences we have ever had at a hotel. We come to this area quite a bit and we will not be staying here again.
Comment from Hotel Management
25 Sep 2023 by Amanda , Hotel Management
Im sorry you had a bad expierence with us. I did say sorry and i also said i would take care of it right away. I was also cleaning other rooms when you guys had checked out and left the cards on the desk. I am sorry you didnt here me apoligise i do care about the things wrong with this hotel
