Ratings based on 295 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Excelent
by A verified traveler
Posted 2 Jun 2024
Hotel was very nice and property was well kept. Really like the sitting/grilling area. Was a very nice touch for anyone staying for several days. The turkey sausage options was great because we eat Kosher and was able to enjoy our breakfast. Excellent place to stay and will be staying here again.
Comment from Hotel Management
4 Jun 2024 by Da' jordan, Hotel Management
Dear Paula,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 432-332-4100.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
4 Jun 2024 by Da' jordan, Hotel Management
Dear Nayeli,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 432-332-4100.
by A verified traveler
Posted 13 May 2024
The property was well kept and family friendly.
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 10 May 2024
Our room was very clean and well kept. Front desk staff had great customer service.
Comment from Hotel Management
14 May 2024 by General Manager, Hotel Management
Dear Demetrix Ingrid, Thank you for taking the time to tell us about your experience at Holiday Inn Express ODESSA I-20. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at dabreonj@insigniamgmt.com. Sincerely, DaBreon Jordan dabreonj@insigniamgmt.com
by A verified traveler
Posted 7 May 2024
We were greeted with a pleasant smile from Charlena. She was awesome!! We were really tired checking in with the kids and she was very patient.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Love it very clean and good breakfast.
by A verified traveler
Posted 30 Mar 2024
Good hotel with a bed. to be exceptional it would need to be with amazing experiences!!!
