Ratings based on 288 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The property was well kept and family friendly.
by A verified traveler
Posted 10 May 2024
Our room was very clean and well kept. Front desk staff had great customer service.
Comment from Hotel Management
14 May 2024 by General Manager, Hotel Management
Dear Demetrix Ingrid, Thank you for taking the time to tell us about your experience at Holiday Inn Express ODESSA I-20. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at dabreonj@insigniamgmt.com. Sincerely, DaBreon Jordan dabreonj@insigniamgmt.com
by A verified traveler
Posted 7 May 2024
We were greeted with a pleasant smile from Charlena. She was awesome!! We were really tired checking in with the kids and she was very patient.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Love it very clean and good breakfast.
by A verified traveler
Posted 30 Mar 2024
Good hotel with a bed. to be exceptional it would need to be with amazing experiences!!!
by A verified traveler
Posted 2 Mar 2024
by A verified traveler
Posted 23 Feb 2024
ok
by A verified traveler
Posted 23 Feb 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024
Easy to get to…
