Ratings based on 32 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Aug 2019
Luxurious villa style hotel, the only downside is that it’s very expensive.
Comment from Hotel Management
15 Aug 2019 by Yours sincerely, Valerii Kushnir Director , Hotel Management
Dear guest,
Thank you for your stay with us and for sharing your experience with other travelers. We will be happy to see You again!
by A verified traveler from SFO, CA
Posted 14 Jul 2019 on Orbitz
Beautiful view to the sea from the gardens! The garden is the perfect spot to enjoy the morning cappuccino.
Comment from Hotel Management
20 Jul 2019 by manager, Hotel Management
Dear guest, thank you so much for your rewiew! Your opinion is very important for us. We will glad to see You again!
by A verified traveler
Posted 1 Jul 2019 on Hotels
Beautiful property
Comment from Hotel Management
5 Jul 2019 by менеджер, Hotel Management
Thank You!
by A verified traveler from Dubai
Posted 28 Jun 2019
Very small hotel and very strange rooms layout. No elevators so walking up and down 3 sets of stairs gets tiring. Location far from city center and no access to beach, is it a resort or a hideaway? No live activities, no bar, no restaurants nearby or lounges, pure dead even I was there at the summer peak. I was given a room of lower category of what I booked on Expedia but as I insisted on them they gave me the room I wanted. Staff are fresh young and inexperienced. I was asked if I could be offered a coffee thinking they were being nice and offering courtesy service but they charged me for the coffee on check out. I had an issue of mistaken date of arrival and Expedia tried to call me and I talked to them by phone but they would never listen or support Expedia to correct this mistake. They just levied penalty charges although the hotels was empty.
Comment from Hotel Management
2 Aug 2019 by manager, Hotel Management
Dear guest, we are very sorry that your stay did not please you.
In our hotel there are additional services, such as a visit to the swimming pool, free bicycle hire, a call for massage therapists, we can organize you a tour or a yacht trip. Some of these services are also competitive. Also, in your room was the information that you can visit interesting in our city, what events are planned.
We are in direct proximity to the sea (right near the descent to the sea), unfortunately, in Odessa there are few descents to the sea without stairs.
We sent you a meeting and did not remove the penalty for the arrival on the wrong date, which brought us difficulties. We are sorry that you have such impressions, we always go to our guests to meet and help solve problem situations.
by A verified traveler
Very comfortable
Posted 25 Apr 2019 on HotelsGood
by A verified traveler from Chicago, IL
Posted 5 Sep 2018
This entire La Gionconda Hotel experience was BEYOND EXCELLENT!
What a wonderful experience to have stayed there with the beautiful property, the great service and attention to detail, and the great cuisine. There is no question as to where we will be staying the next time we return.
by A verified traveler
Romantic sea view
Posted 13 Aug 2018 on HotelsRomantic italianate villa with beautiful view of the sea. Good restaurant. Pool is in shade from midday.
Comment from Hotel Management
19 Aug 2018 by Manager, Alyona, Hotel Management
Dear guest! Thank you for the kind words addressed to our hotel! We are very pleased! We will very much welcome you in the future!
by A verified traveler from England
Nice hotel but poor service with staff not trained
Posted 9 Jul 2018
Pros: The room, the closeness to the beach and the pool
Cons: A lot. Please see my comments above
Location: Near the beach with some great cafes
This was a lovely looking hotel near the beach. I had a nice room which was kept well cleaned by housekeeping.
However, tourists beware: the hot buffet bar for breakfast was more accustomed to the old soviet style of sausages, potatoes and vegetables. If you wanted bacon and scramble eggs, then you had to pay. Every morning, my coffee would arrive after I had finished my breakfast. There was no complimentary water in the room after the first day. Despite it being over 25C outside, I was advised that I would have to buy the water from the mini bar if I wanted some. The hotel messed up on my bill and gave my colleague a discount for a further visit even though I paid the bills.
The staff did not seem to be well trained especially in relation to the restaurant. I have no idea who the Manager or Owner of the hotel is or was as they never made the effort to make contact with me despite me paying a significant amount of money for my stay.
Comment from Hotel Management
15 Jul 2018 by Manager, Alyona, Hotel Management
Dear guest! We are very sorry that you did not like staying at our hotel. We will be corrected and it becomes better that in the future such situations do not occur. We are very uncomfortable that this happened.
by A verified traveler
Posted 20 Jul 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Texas
On the Black Sea
Posted 28 Nov 2016
Pros: What I wrote before. It is right on the Black Sea
Cons: Nothing can be improved.
Location: I wrote that already. You walk down the stairs that go forever to the shore of the Black Sea and you can walk or jog for miles along the Black Sea. It
Its great. You walk down the stairs that go forever to the shore of the Black Sea and you can walk or jog for miles along the Black Sea. It was cold, about 35 degrees F in the morning. But it was all good. You can go up to the main street nearby in a 5 minute walk and there are great restaurants and "producti" stores for whatever you need.
