Ratings based on 33 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
by A verified traveler
Posted 19 Mar 2022 on Hotels
by A verified traveler
Posted 19 Dec 2021 on Hotels
by A verified traveler
Posted 9 Nov 2021 on Hotels
by A verified traveler
Posted 15 Sep 2021 on Hotels
Comment from Hotel Management
15 Sep 2021 by Reception, Hotel Management
We are grateful for your feedback and look forward to seeing you again. Perhaps you indicate the circumstances that left a negative impression, so that we could become better milking our guests. Thank you and have a nice day.
by A verified traveler
Posted 28 Jun 2021 on Hotels
Comment from Hotel Management
28 Jun 2021 by Рецепція, Hotel Management
Дякуємо за Ваш відгук. Гарного дня і сподіваємося на нову зустрічь
by A verified traveler
Posted 27 Dec 2020 on Hotels
Comment from Hotel Management
18 Feb 2021 by Ruslan GM, Hotel Management
Good day. We are sorry that you rated your stay at our hotel so low. If possible, inform us about the reasons for such a low score so that we could eliminate all our mistakes. Thank you and have a nice day.
by A verified traveler
Posted 8 Mar 2020 on Hotels
Comment from Hotel Management
11 Mar 2020 by Ruslan A - GM, Hotel Management
Good afternoon. We regret the current situation. Next time we will warn guests that the minibar is paid and the invoice located near the minibar with the description of the contents of the min bar with product prices will be put in a more accessible place.
by A verified traveler from New Jersey, USA
Posted 19 Feb 2020 on Travelocity
All staff was great. Front desk staff exceptional. Excellent English and extremely helpful with any problems. The room was okay but no windows. It was the cheapest room so if you want to see out spend a little more. Included breakfast was Good also.
Comment from Hotel Management
11 Mar 2020 by Hotel staff, Hotel Management
Good afternoon. We regret that we could not convey the information that the room was windowless, but we are sure that you spent wonderful days with us in our excellent city.
We thank you for your feedback and look forward to our new meeting.
With best wishes.
by A verified traveler
Posted 4 Jan 2020 on Hotels
Comment from Hotel Management
15 Jan 2020 by GM, Hotel Management
Thank you for your honest feedback. We work for our guests and your feedback makes us better.
