Ratings based on 127 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from West Palm Beach
Posted 30 Apr 2023
Very friendly and helpful staff. Front desk and others know English. Great location.
Comment from Hotel Management
1 Jun 2023 by Mariia, Font-office manager, Hotel Management
Dear Mr. Turney, Thank you very much for taking the time to share such amazing comment about your stay at Alexandrovskiy Hotel. We are delighted to read how much you enjoyed your experience with us. Our staff is dedicated to providing you with a best service for our guests and we are more than happy we met your expectations. We hope to have the chance to welcome you again! Kind regards, Mariia, Front-office manager.
by A verified traveler
Posted 23 Feb 2023
Excellent Service. Reception was very welcoming and warmly greeted us and wemt out of the way to make me feel comfortable. Fine hotel in an excellent location. Has a backup generator which is a necessity with all the ongoing events in Ukraine. Security detail also bery helpful with a tour of the first floor ammenities and pointing out the smaking area and such. Highly recommend.
by A verified traveler
Posted 15 Dec 2021 on Hotels
Comment from Hotel Management
16 Dec 2021 by Elena Sokolovskaya, Hotel Management
Dear Robert,
Thank you for choosing Hotel «Alexandrovskiy»!
It's great that you had wonderful experience with us.
Certainly look forward to welcoming you back in the very near future.
Heartily greetings from Odessa.
Best regards,
Elena Sokolovskaya
Front Office Manager
by A verified traveler
Posted 3 Jul 2021
While in town for business I stayed here and was impressed with the modern clean rooms and common spaces. The staff was knowledgeable, friendly and very accommodating. Food in the restaurant and room service was outstanding.
Comment from Hotel Management
9 Jul 2021 by Galina Rozmarytsia , Hotel Management
Dear Guest, Thank you very much for writing such nice review and for ranking us so highly! We are delighted to hear that you had an wonderful stay and truly appreciate your comments regarding our location. It is rewarding for whole hotel team to be aware of your great experience obtained at our property. Certainly, I will be honored to pass your kind words dedicated to highly comfortable hotel conditions and exceptional efforts that made your time memorable onto the staff. We will be glad to greet again at the Alexandrovskiy Hotel in the near future. With warmest regards, Front Office Manager
by A verified traveler
Odessa October 2020
Posted 21 Oct 2020 on HotelsThe hotel Hass a nice appearance, good location and friendly professional staff.the room was clean and a good size. My only problem and it may be due to back problems, the bed or mattress might be fairly new, however for me it was like sleeping on the floor. It was more than just firm. I only slept for a few hours and unable to get back to sleep. The waitstaff in the restaurant were great yet the breakfast was lacking only regards to the precooked omelets which were cool and moist.
The rest of the breakfast choices were good. Fruit and, salads, pastries, hard boiled eggs. If it were not for the mattress I would stay there again. To remember it might just be due to my back injury.
Comment from Hotel Management
23 Oct 2020 by Front office manager, Hotel Management
Dear Robert,
Thank you for choosing "Alexandrovskiy" Hotel for your recent stay.
We appreciate the time you took to share your feedback with us. Through your comments we understand more the expectations of our valued guests to further improve our facilities and services.
It`s nice to read that you liked our staff and tasty breakfasts.
We are deeply sorry that you had some inconvenience during your stay .
We will be glad to welcome you in our hotel next your visit to Odessa.
With warmest regards,
Galina Rozmarytsia
by A verified traveler
Posted 5 Sep 2020 on Hotels
Had a clean, comfortable and quiet room on the 5th floor. The hotel is in a central location, 20 minutes' walk from bus & train station, 30 to beach.
Very friendly, English speaking staff.
Rich breakfast.
All good and recommended.
Comment from Hotel Management
24 Sep 2020 by Galina Rozmarytsia, Front Office Manager, Hotel Management
Dear Ido, Thank you for choosing Hotel «Alexandrovskiy» and for your recommendation to another guests of Expedia!
We are happy to read your compliments of the warm hospitality extended to you by our team.
It's great that you had wonderful experience with us.
Certainly look forward to welcoming you back in the very near future.
Heartily greetings from Odessa.
by A verified traveler
Posted 31 Aug 2020 on Hotels
Comment from Hotel Management
24 Sep 2020 by Galina Rozmarytsia, Front Office manager, Hotel Management
Dear Ramy,
Thank you very much for ranking us so highly!
It's great that you had wonderful experience with us.
Hope that Your next visit will be also enjoyable!
With warmest regards.
by A verified traveler
Posted 9 Aug 2020 on Hotels
Comment from Hotel Management
24 Sep 2020 by Galina Rozmarytsia, Front Office manager, Hotel Management
Dear Osman,
Thank you very much for ranking us so highly!
It's great that you had wonderful experience with us.
Hope that Your next visit will be also enjoyable!
With warmest regards.
by A verified traveler
Posted 2 Jan 2020 on Ebookers
Comment from Hotel Management
4 Jan 2020 by Galina Tesman Front Office Manager, Hotel Management
Dear Guest, What a treat to receive such a wonderful feedback, a huge thanks for selecting our hotel for your stay in Odessa! We are so proud that your experience with us was such a pleasant one and that we really managed to meet and exceed your expectations. It was our true pleasure having you as our guest and we all are looking forward to welcome you back for more memorable moments. With warmest regards, Galina Tesman Front Office Manager
by A verified traveler
Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
4 Jan 2020 by Galina Tesman Front Office Manager, Hotel Management
Dear Oren, Thank you very much for writing a review and for ranking us so highly! We are delighted to hear that you had a nice stay. It's great that you had wonderful experience and appreciated work of our team. We looking forward to welcome your return in future. Hope that Your next visit will be also enjoyable! With warmest regards, Galina Tesman Front Office Manager
