Ratings based on 13 Verified Reviews
1.6 Room cleanliness
2.2 Service & staff
1.7 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2023
Very dirty
Comment from Hotel Management
6 Dec 2023 by Noah, Hotel Management
Hi, Alex fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
by A verified traveler from Moreno Valley
Posted 21 Jun 2023
It’s cheap but, There’s no air conditioning, everything is old, dirty and destroyed…
Comment from Hotel Management
24 Jun 2023 by Lisa, Hotel Management
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Lisa
by A verified traveler
Posted 17 May 2023
Dirty all over
Comment from Hotel Management
18 May 2023 by Ava, Hotel Management
Hi, Crystal! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava
by A verified traveler
Posted 17 May 2023
Comment from Hotel Management
18 May 2023 by Ava, Hotel Management
Hi, Crystal! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
by A verified traveler
Posted 6 Nov 2022
The facilities are very poor
Comment from Hotel Management
6 Dec 2022 by Ammy, Hotel Management
Hi, Veronica! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.
by A verified traveler
Posted 28 Apr 2024
Las hab que reserve y se ve en las fotos no es igual a la que me asignaron, mucho escándalo de borrachos y prostitutas es un hotel totalmente de paso. Un gato en la habitación metido abajo de una almohada.
Las 2 noches si no pedíamos servicio de papel higiénico y toallas no se colocaban. Tardan mucho en la recepción para atender hay un letrero que toque el timbre pero ni atienden. Muy mala
Experiencia, No volvemos a regresar.
Comment from Hotel Management
31 May 2024 by Lisa, Hotel Management
¡Hola, Carlos! Lamentamos mucho saber que su experiencia con nosotros no ha sido agradable y trabajaremos en sus comentarios para garantizar que los problemas relacionados sean monitoreados cuidadosamente y eliminados al máximo. Saludos, Lisa
by A verified traveler
Posted 13 Mar 2024
No es lo que está en fotos. El baño no tiene ventana y da a las escaleras en donde te bañas y las camas realmente parecen de piedra.
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Hola, sentimos mucho que su experiencia con nosotros no haya sido agradable. Sin duda trabajaremos en sus sugerencias para ofrecerle la mejor experiencia posible la próxima vez Saludos, Tim
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
29 Jul 2023 by Eva, Hotel Management
Hi, Ana! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva
by A verified traveler
Nada recomendado hay más Hoteles
Posted 29 Jan 2023 on HotelsUn día no hubo agua caliente llame y el dueño contestó mal en vez de disculparse, pésimo
Comment from Hotel Management
7 Feb 2023 by Eva, Hotel Management
¡Hola, Mauricio! Sentimos mucho saber que tu experiencia con nosotros no ha sido agradable y trabajaremos en tu comentario para asegurarnos de que los problemas relacionados se controlan cuidadosamente y se eliminan al máximo. Saludos, Eva
by A verified traveler
Posted 1 Jan 2023
