Ratings based on 978 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
The only downside to it was the outdated electeonics and in suite entertainment options.
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear David, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your feedback. We are delighted to know you enjoyed your stay with us. However, we are sorry you were not entirely satisfied with the condition of our electronics and entertainment options. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager
by A verified traveler
Posted 2 May 2024
Everything is beautiful the room is clean and my family and I enjoyed everything The view of the room was beautiful as well we love it
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear Ablajan, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are thrilled to know you were pleased with our well-maintained property, refreshing accommodations, and excellent views. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager
by A verified traveler
Posted 2 May 2024
Muy amables muy buena atención muy boniro
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Dear Jairo, Thank you for the comments regarding your recent stay at Holiday Inn Hotel & Suites Ocean City. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thank you again, and we look forward to welcoming you back soon. Warmest Regards, Natalie VallieresGeneral Manager
by A verified traveler
Posted 1 May 2024
Beautiful view and spacious rooms
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Dear Vanessa, Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We are glad that you enjoyed our comfortable rooms, equipped with everything you need for a memorable visit! Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City, and we hope you will stay with us again.Warmest Regards, Natalie VallieresGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Property was amazing room was very clean , and they came every day to clean up breakfast and food was amazing
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Jada, Thank you for staying at the Holiday Inn Hotel & Suites Ocean City and sharing your feedback. We are glad to know you liked our well-maintained property, refreshing accommodations, and thoughtful hospitality. We also appreciate you mentioning our excellent breakfast and food. It was a pleasure to host you, and we look forward to welcoming you back soon.Warmest Regards, Natalie Vallieres,General Manager
by A verified traveler
Posted 30 Apr 2024
Recommend the hotel change to include Breakfast buffet vs. from the menu.
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Kelly, Thank you for choosing Holiday Inn and Suites Ocean City and for your feedback. We are pleased to know that your overall experience was satisfying and that you had a memorable time. We will share your suggestions regarding the breakfast options with our food and beverage team to ensure changes are made whenever necessary. We appreciate your business, and we look forward to welcoming you again soon.Warmest Regards, Natalie VallieresGeneral Manager
by A verified traveler
Posted 30 Apr 2024
Hotel was right on the boardwalk and close to everything.
Room was clean and looked as advertised..
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear John, Thank you for being our guest at Holiday Inn Hotel & Suites Ocean City and sharing your experience. We are thrilled to know you were pleased with our ideal location and refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager
by A verified traveler
Posted 29 Apr 2024
From the minute I checked in until the minute I left the property the staff and guests were so very nice. The suite was gorgeous. I view of the outstanding!! The restaurant was delicious both times we dined there. My nephew and niece loved the pool. The early morning sunrises were priceless and peaceful watching the ocean from the balcony. Definitely looking forward to returning to this property.
Comment from Hotel Management
30 Apr 2024 by General Manager , Hotel Management
Dear Beverly, Thank you for choosing the Holiday Inn Hotel & Suites Ocean City and sharing your feedback. We are thrilled to know you were pleased with our courteous associates, exceptional accommodations, and thoughtful amenities. We also appreciate you mentioning our delicious food and excellent views. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager
by A verified traveler
Posted 28 Apr 2024
I go to ocean city at least twice yearly and typically stay at this hotel. My stay this time was so comfortable. The room was so clean and smelled so fresh. Shout-outs to Edith, you're doing a great job!! Carl checked us in and out. He was very helpful and pleasant. I'll be back in a few months.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Haile, Thank you for your return visit to the Holiday Inn Hotel & Suites Ocean City and for sharing your feedback. We are thrilled to know you were pleased with our refreshing accommodations and courteous associates. We also appreciate you recognizing Edith and Carl for their efforts, and we will surely share your compliments with them. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards, Natalie Vallieres,General Manager
by A verified traveler
Posted 27 Apr 2024
I didn’t like I was placed in a handicap accessible room while traveling with an infant, and needing a tub. But other than that, overall trip was good.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Kaci, Thank you for evaluating your stay at our hotel. We are glad to learn you enjoyed your overall stay with us. However, we apologize for the concern you had with your accommodations and the inconvenience this has caused. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Thank you again for your feedback, and we hope you will give us another chance to host you again. Warmest Regards, Natalie Vallieres,General Manager
