Ratings based on 360 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Absolutely awful - didnt have half amenities open
Posted 22 Jan 2022 on HotelsThe service was terrible.
We booked a room online that said SLEPT 4…. It was a queen sized bed, in a room with barely any walking room around the bed. Literally 2 people would have been squished, so we had to upgrade (since we had 2 children with us).
Online it said that there were TWO restaurants on site (one was closed and they didn’t mention that).. online it also said they had childcare (they didnt)
We were told free parking - it was 30 euro.
No one spoke English. So frustrating.
We were told we could walk to the hill with our 1 year old and 3 year old - it was absolute HELL and straight downhill . Our kids were so tired.
To top it off, when we got to our new room that was a nice size, it only. Had 2 blankets in it (the single ones) and 2 pillows for the 4 of us. We ended up getting one more blanket and one more pillow after the first night. We also had an espresso machine in our room, but NO pods lol. It was laughable at this point.
Very disappointing. The website should list all the limitations due to Covid.
Will never return.
by A verified traveler
Posted 8 Mar 2020
by A verified traveler from Houston, TX
Posted 2 Apr 2019 on Orbitz
This is a lovely, lively hotel on the border with the Czech Republic. The rooms are ample, the beds are comfortable, and the surroundings are indescribably beautiful. We had a bit of a communications struggle, but everything worked out perfectly. The half-board is good and definitely worth it.
by A verified traveler
Posted 26 Mar 2019 on Hotels
They overcharge on parking
by A verified traveler
Posted 23 Sep 2018 on Hotels
Very large hotel at the edge of town. Great views. Large dinner and breakfast buffets with plenty of choice. Staff were very helpful and friendly. Good value for money.
by Corrado
Posted 20 Feb 2013 on Hotels
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 15 May 2024
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