Ratings based on 15 Verified Reviews
4.1 Room cleanliness
5.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Very old interior, bathroom smells horrible, furniture condition is very poor.
by A verified traveler
Posted 6 Nov 2023
Great location, friendly people and all good size apartment with useful utilities. Easy to get to Interlaken and thun and all surrounding areas. Would recommend
Comment from Hotel Management
6 Nov 2023 by Carmen Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler
Posted 1 Oct 2023
Hotel was good overall. Biggest downside is the traffic noise outside which was non stop. You need the windows open to cool the place down and it was just so loud so sleeping was not great. A fan would have been a nice option. Grocery right across the street and also extremely close to the bus stop, very handy!! Also a 1-2 minute walk to an amazing pier side restaurant - excellent option for sunset and cocktails!
Comment from Hotel Management
2 Oct 2023 by Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler
Pay little more and stay somewhere else
Posted 14 Sep 2023 on HotelsThis was the worst place I stayed in for my 20 days trip.
The check in time was at 5pm which was way to late and the check out time was 10am which is very early compared to the check in time.
The property was not maintained well, had water leaks and crooked floors in the bathroom, broken handle, broken window panes. Broken countertop in the kitchen, broken chair & table in the dining. Spider webs and dirt all around the house. No fan available when it was more than 80* outside. Small stairs to take stuff up and down the house, everything was old and unmaintained.
I got to the property early and asked if I could check in early and the owner replied after 2 hours and said it is not possible, and the care taker was still cleaning the apartment 1.5 hour past the check in time - so I got access to the property at 6:30pm.
After complaining to Hotels.com, they reached out to the owner a few times but they wouldnt reply to compensate me for the delay. I sent them an email as well but no reply. So be cautious if you are booking here.
Comment from Hotel Management
6 Nov 2023 by Frey, Hotel Management
Es tut uns sehr leid, dass Sie nicht zufrieden waren. Wir bemühen uns sehr, die von Ihnen angesprochene Angelegenheit zu beheben. Danke, dass Sie uns informiert haben.
by A verified traveler
Posted 7 Sep 2023
I loved the fact the property is right near the lake's ferry stop. You have the bus stop , grocery stop and some nice restraunts near by.
Comment from Hotel Management
9 Sep 2023 by Carmen Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler
Posted 21 Jul 2023
The location is amazing. The castle is visible (partially) from 2 of the windows. There is a great little cafe on the water a stone's throw away, gorgeous gardens and a walking path along the lake.
The apartment itself is basic. If you are a big person, the bathroom and "kitchen" will not do. No extras at all. Bring your own soap, shampoo, tissues, coffee pods...
Parking is best done up the road at the parking garage. Cost is about $13 USD for an overnight.
Comment from Hotel Management
23 Jul 2023 by C.Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler from Chubbuck
Posted 4 Nov 2022
We loved the location. The place was difficult to find as the house number is very small. We would’ve enjoyed a top sheet and one large duvet instead of two small duvets. The bells all night though not in control of the property owners made for a not good sleep. The bed was very comfortable. We loved the kitchen with exception of the coffee maker and oven not operational. The shower had great hot water.
Comment from Hotel Management
7 Nov 2022 by Manuela Schmitt, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler
Posted 13 Sep 2022
Great location and beautiful surroundings by the lake. Easy access to transit.
Comment from Hotel Management
14 Sep 2022 by Carmen Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler
Posted 5 Nov 2023
Comment from Hotel Management
6 Nov 2023 by Carmen Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler
Posted 30 Jun 2023 on Ebookers
Comment from Hotel Management
23 Jul 2023 by c.Frey, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
