Ratings based on 169 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
No lift. Had to walk up 3 flights of stairs. Had to consolidate what we need into one small bay
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
We are sorry that your property was not suitable for your needs. We advertise that we do not have a lift so we are not sure why you would have expected one. We provided you with the lowest room of the type that you had booked. We have no association with the original property that you had booked where you claim was so bad that you could not stay.
by A verified traveler
Posted 2 Jun 2024
While an old building, this hotel is very comfortable and in a great location. We ha
D a delicious full Scottish breakfast each morning cooked to order!!!!!
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Thank you for your review. We are here to help and try and make any future stay more enjoyable.
by A verified traveler
Posted 12 Sep 2023
staff friendly and approachable scenic views amazing
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Thank you for your kind words.
by A verified traveler
Posted 31 Aug 2023
I was able to get a room on short notice and really enjoyed meeting the staff. It was right in the city center which was exactly what I was looking for.
by A verified traveler
Posted 18 Aug 2023 on Hotels
Very difficult to regulate the water temperature in the shower. Either scalding hot or ice cold. Hard to get clean under those conditions.
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
We are sorry that you had difficulty operating the shower. All of our showers are thermostatically controlled for safety.
by A verified traveler
Posted 12 Aug 2023
The picture listed on line is not from the property. Amenities advertised do not exist. No restaurant or bar. The hotel is in really bad shape and need to be renovated. The lady running the place was really nice.
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
The dining room has been in the same location for almost 120 years and the bar is located inside it, however meals have to be booked in advance and this booking was for room only. Most of the rooms have double glazing and we have just started on triple glazing. We are currently installing our 1oth new bathroom at the property.
by A verified traveler
Posted 9 Aug 2023
Greeted by the owner who appeared to be alone. No assistance with baggage, no lifts. Same state as a 1970,s B&B. The owner was friendly and helpful. No breakfast, although tea and coffee were available in the room. The room was small and old fashioned, but clean. The best room was the bathroom which was just recently refurbished and almost the same size as the bedroom.
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Unfortunately due to health issues no one was able to offer assistance with luggage for which we apologise. There are generally 3 to 4 people working in the building at anyone time but may be away doing other tasks. Our dining room with panoramic sea views is located on the first floor however meals require to be booked in advance and this booking was for room only. We dont think many 70's b&bs would have smart tv, 4g and wired internet in the rooms.
by A verified traveler
Posted 25 Jul 2023 on Hotels
by A verified traveler
Posted 10 Jul 2023
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Thank you for your review. We are glad you enjoyed your stay in Oban.
