Ratings based on 28 Verified Reviews

2.9 out of 5
75% of guests recommend
3.9 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 6 Jul 2023
We enjoyed how warm the room stayed, considering it was chilly and windy outside. The room also had a sink in it which was very convenient. The staff was short and rude with us and unaccommodating, which is our only complaint of the facility. It is a very bare bones place so if you are simply looking for a place to rest your head at the end of the day, this is a good choice.
Comment from Hotel Management
7 Jul 2023 by Reception , Hotel Management
I don’t believe we were rude. Americans sometimes don’t understand us. Same language but different interpretation. Sorry you felt unaccomodated.
1 out of 5
by A verified traveler

Posted 20 Feb 2023
Nothing as the bed my partner fell because you could not move ...you bumped your legs on it ..out of date room wall paper peeling.....very small bathroom....and you had to share the bathroom.... would not be staying here again
Comment from Hotel Management
20 Feb 2023 by Reception , Hotel Management
Sorry you were not happy with your room. You did book a room with a shared bathroom, but you did have the option of requesting an upgrade to an ensuite if you wanted.
5 out of 5
by A verified traveler

Posted 7 Feb 2023 on Hotels
Comment from Hotel Management
7 Feb 2023 by Reception , Hotel Management
Thank you for your kind review
1 out of 5
by A verified traveler

Posted 3 Aug 2022
There is not a single window in the room. The room is Smelly and the blankets are terrible. You can’t sleep properly due to noise in the middle of the night in this property. It felt so suffocating inside the room. Worst choice ever
Comment from Hotel Management
6 Aug 2022 by Glengorm , Hotel Management
There is a large window in the room ? The bedding is duvets, not blankets?
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2022 on Hotels
1 out of 5
by A verified traveler

Posted 27 Sep 2021
This is absolutely the worst stay I’ve ever had anywhere.. The room was filthy, very damp and the mattress is older than me. The seating area looks like old dog kennels that nobody has sat in clearly in years. The wash hand basin is just conveniently one lick if the tongue away while in bed, the tap constantly drips and the “hot” water is slight less cold than the cold tap. The room was never cleaned once, the towels you hung up on the floor (we asked for a hook and got told if we were not happy we should just leave on our first night). On entry the pleasant girl on the desk said our stay had access to the kitchen & we could order takeaway & that’s where to eat it and the kitchen door was locked for the majority of our stay. The dampness I can’t say enough about, no fan or extraction in a tiny room with a shower, condensation pouring down the single glazed glass constantly & the sugar we bought for coffee was mounted on a tea spoon 2 inch high the room was that damp. Do not judge the rooms by the photographs, or think you’ll be staying in the guest house you booked as she moved us into next door. If you really fancy spending a night there to get a sore back, a terrible sleep and like to feel the authenticity of a 1970’s Blackpool dog house for £80 a go then fill your boots. I wish I had slept in my car.
Comment from Hotel Management
27 Sep 2021 by Reception , Hotel Management
You were obviously not happy with your stay but it is not correct to say the rooms are dirty and they are not damp. The bed has a firm mattress with a memory foam topper. Most guests have found it very comfortable. You obviously are unaware of the current covid pandemic and the guidelines regarding interaction between guests and staff recommending that staff do not enter rooms to clean while guests are staying. This information is sent in your confirmation e mail and also handed to you at checkin. Guests are asked to request clean towels if needed. You were not told you had access to a kitchen by anyone. Your litany of complaints seem to be generated by the fact that your room was not cleaned daily so if you had bothered to read any of the information we provided you would know the reason for that.
3 out of 5
by A verified traveler

Basic accommodation as advertised

Posted 20 Aug 2021 on Hotels
Advertised as no frills and indeed this was the case. Follow instructions carefully regarding check-in as there is a limited time slot. Best for those that don’t plan to spend much time in the rooms apart from sleep.
5 out of 5
by A verified traveler

Posted 12 Sep 2020 on Hotels
Comment from Hotel Management
24 Sep 2020 by Elaine, Hotel Management
Thank you for your review :)