Ratings based on 984 Verified Reviews

4.3 out of 5
70% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Jun 2024
Pool was dirty and screen door was broken with sharp edges and chairs inside the room with small nails sticking out my son hurt his back with the nail also the bathroom has a drain hole that open and top comes off showing the dirty water inside. Last but not least Air Conditioning was not cooling at all
5 out of 5
by A verified traveler from elk grove

Posted 31 May 2024
Muy buen lugar fuera del ruido del centro con buen buffet para el desayuno y alberca para relajarse luego de un día paseando por Oaxaca
4 out of 5
by A verified traveler

Posted 23 May 2024
To many steps to go to the room to the restaurant to the pool etc...
4 out of 5
by A verified traveler

Posted 20 May 2024
Old hotel, very well maintained, no elevator. Good food till late, great swimming pool. With downtown free shuttle transport ( evenings)
5 out of 5
by A verified traveler from Golden

This traveler left a rating score only Posted 19 May 2024
3 out of 5
by A verified traveler from Santa Rosa

Posted 12 May 2024
The property is ok~ the room had a lovely view of the city. The staff was fairly attentive.
4 out of 5
by A verified traveler from Murray

Posted 10 May 2024
We had an issue with the bathroom and after two days they offered us to move to another room. Staff are really nice but the hotel needs a little renovation I’d say.
5 out of 5
by A verified traveler

Posted 9 May 2024
Lovely and relaxing oasis in town.
3 out of 5
by A verified traveler

Posted 8 May 2024
Hotel Victoria is located just outside of Centro district and is perched on a hill, offering amazing views of Oaxaca de Juarez. The staff are lovely. They are friendly, courteous and always available to assist. English is not easily understood by many but that is part of the charm. Sadly, the hotel has fallen into disrepair after so many years. The pool is crumbling and the walkways to it as well. This hotel is not for the mobility challenged. The carpets and curtains in the room are desperately needing replacement. Both the sink and the toilet in our room had cracks that will only get worse. No art on the walls of the hotel rooms just left things looking bleak. If you are not too fussy, it's a great place to stay for a few days as they have a free night shuttle to Centro and that was much appreciated. You get what you pay for, I suppose and the nightly rate somewhat reflects it. The bed was comfy and the linens were very clean and the AC worked. What more can you want!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024