Ratings based on 242 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
AC didn’t work and room is real small.
Comment from Hotel Management
29 May 2024 by Hotel Real Alma, Hotel Management
Mr. Annis, we apologize for the inconveniences that occurred during your stay. Your comments help us improve the service.
by A verified traveler
Posted 19 May 2024
The staff at Real Alma was very friendly and helpful during my 8 night stay. They kept the room clean, provided plenty of clean sheets and towels. I enjoyed my stay enough to extend it by three nights! It's a little walk to many of Oaxaca's sites, restaurants, squares, markets, etc. Overall great experience!
Comment from Hotel Management
19 May 2024 by Hotel Real Alma, Hotel Management
Mr. Ronnie, your comments are very helpful to continue improving our quality, we are very happy to know that you enjoyed your stay at the hotel.
by A verified traveler
Posted 7 May 2024
Wish it had a swimming pool, loungers on the terrace.
Comment from Hotel Management
8 May 2024 by Hotel Real Alma, Hotel Management
Thank you very much for the suggestions, these are very important for improvement.
by A verified traveler
Posted 4 May 2024
Located within walking distance of the Zocalo and the two large touristy Mercados. The staff is friendly and pleasant.
Comment from Hotel Management
4 May 2024 by Hotel Real Alma, Hotel Management
Sr Silva, gracias por la retroalimentación de nuestros servicios. Sus comentarios son muy importantes para seguir avanzando en el camino correcto.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
4 May 2024 by Hotel Real Alma, Hotel Management
Thank you for your rating Mr Olav, this allows us to improve
by A verified traveler from surprise
Posted 22 Apr 2024
Close to Socalo restaurants and Mercados
Comment from Hotel Management
27 Apr 2024 by Hotel Real Alma, Hotel Management
THANK YOU FOR THE FEEDBACK ON OUR SERVICES.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Hotel Real Alma, Hotel Management
GRACIAS POR LA CALIFICACIÓN DE NUESTROS SERVICIOS. SALUDOS CORDIALES.
by A verified traveler
Posted 8 Apr 2024
The Hotel was too big. We have to be transported by cars to get where we want. It was dificult to go quickly to your room if you needed something. Would be better if at least they had electric cars.
The room was nice and the food was good. We liked the different dining restaurants.
Comment from Hotel Management
8 Apr 2024 by Hotel Real Alma, Hotel Management
Thanks for your comments
by A verified traveler
Posted 23 Mar 2024
Front Desk personnel was very attentive and helpful.
Comment from Hotel Management
24 Mar 2024 by Hotel Real Alma, Hotel Management
Mr. Rios, it was a pleasure to serve you and it was nice to meet you as well as to support you during your stay. His comments help us know we are on the right track. Greetings
by A verified traveler
Posted 7 Mar 2024
Front desk staff was great- didn’t get young ladies name- Nash?? She helped a lot with recommendations and transportation. Hotel was pretty clean. Love the Rain shower.
Comment from Hotel Management
8 Mar 2024 by Hotel Real Alma, Hotel Management
Good afternoon Mr. Dunbar, it was a pleasure to serve you during your stay and to have supported you. Thank you for your comments, we hope to see you very soon.
