Ratings based on 235 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
the staff is super friendly, the breakfast was delicious.
Comment from Hotel Management
26 May 2024 by Hotel con Corazón, Hotel Management
Hi Martha!Thank you very much for leaving such great review, we're very happy to know that you enjoyed our breakfast and in general our service, we'd love to have you back in a near future. Please receive warm regards from Hotel con Corazón staff
by A verified traveler
Posted 30 Apr 2024
I like that they help youth in the community. The breakfast was good. Beds were hard. Lock on door did not seem really secure. My key got stuck in it. I thought a spa was at the premises. No pool,no elevator, kinda steep incline into and of property. Would not recommend stay if you have mobility issues.
Comment from Hotel Management
30 Apr 2024 by Hotel con Corazón Team, Hotel Management
Hello Tamara, thank you for your review. We are happy that you liked the fact that we are a social enterprise, as well as the breakfast. As it is mention in the website you've booked through, we don't have pool or a spa in the hotel (We do offer massages and other services previously requested at reception). Regarding the elevator, we are a 2 floor hotel, and since we are on a eartquake zone we are not allow to have one. Once again, thank you for supporting our social project by staying with us.
by A verified traveler
Posted 29 Apr 2024
The hotel was beautiful and incredibly welcoming. Like most of the Mexico city, it could be a bit loud at night but the hotel provided a white noise machine and ear plugs. Would definitely stay here again.
Comment from Hotel Management
1 May 2024 by Warmly, the staff., Hotel Management
Hi Tess, thanks a lot for your nice review, you are very king, we would love to have you back again. Please know that your stay will keep supporting our social project. We hope to see you again!
by A verified traveler from San Cristobal
Posted 22 Apr 2024
Beautiful property with helpful and friendly staff. Delicious breakfast with varied menus, honor bar for evening drinks and unlimited fresh bottled water on each floor. Quiet and comfortable rooms with lovely bathroom, comfortable bed and good AC. Great that some profits go to help with educational projects for youth in the area.
Comment from Hotel Management
23 Apr 2024 by The Hotel con Corazón Team, Hotel Management
Thank you very much for taking the time to leave us this great review! Thank you for staying with us, and for supporting our educational program with it. Hope to have you back with us in the near future. :)
by A verified traveler
Posted 1 Apr 2024
A beautiful boutique hotel, with amazing staff!
Comment from Hotel Management
3 Apr 2024 by Hotel con Corazon, Hotel Management
Hi Theo, thank you for your review and your compliments, feel always welcome!
by A verified traveler
Posted 31 Mar 2024
The staff were attentive and wonderful to be with.
Comment from Hotel Management
3 Apr 2024 by Hotel con Corazon, Hotel Management
Hi Robert, thanks a lot for your review. It was really nice having you here. Warm regards, the staff!
by A verified traveler
Posted 28 Mar 2024
Great place to be in the city but felt as if you were far away from the city. Excellent staff and helpful in every way. Amazing breakfast, served daily: )
Comment from Hotel Management
30 Mar 2024 by Hotel con Corazon, Hotel Management
Dear Ana, thanks for your review, we appreciate your compliments to our staff people. Hope to have you back again!
by A verified traveler from West Hollywood
Posted 28 Mar 2024
Lovely hotel with attentive service and a mission statement that makes you feel good about where your money is going. Right next to a delicious market. Note that although “air conditioning” is mentioned on this site, our room, at least, didn’t have air conditioning. However, it did have a powerful ceiling fan, and we were always perfectly comfortable despite the sweltering outdoor heat.
Comment from Hotel Management
30 Mar 2024 by Hotel con Corazon staff, Hotel Management
Hi Skander, we appreciate your support to our educational project, the one we feel so proud of. Regarding the AC, you are right, the room is pretty fresh. However we are working on adding AC to this room too, since all the other ones have their own AC and a ceiling fan as well. We will love to have you back in the near future!!
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
28 Mar 2024 by The Hotel con Corazón Team, Hotel Management
Hanna! Muchas gracias por tu review.
by A verified traveler
Posted 23 Mar 2024
The staff, mission, and vibe is amazing. Breakfast was delicious, and rooms are very pretty. Only issue is there’s little noise insulation, so it’s very noisy. I woke up many times in the middle of the night from dogs barking, a phone ringing in the room next door, etc. if you’re a heavy sleeper, stay here it’s great! It’s a bit of a walk to town center but the area around the hotel is interesting and there’s some great things to check out. Good value too, just not a great option for light sleepers
Comment from Hotel Management
23 Mar 2024 by Hotel con Corazón, Hotel Management
Hi Sophia!Thank you very much for leaving us a great review, we really appreciate your feedback. It makes us happy to know that you've enjoyed your stay with us, as well as our breakfast. Thank you for having supported local students through your preference. We hope to see you again in a near future, welcome anytime!Receive warm regards from Hotel con Corazón staff.
