Ratings based on 270 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
The shower was barely a trickle. And the bathroom was hot! Other than that, it was a pretty good boutique hotel.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Casa Garay, Hotel Management
Hola, esperamos pueda compartir con nosotros su experiencia para saber que puntos tenemos que mejorar
by A verified traveler
Posted 27 Mar 2024
Everything was really good except for the air condition it wasent opetating on its best y needed to request for a fan to be able an sleep.
Comment from Hotel Management
4 Apr 2024 by Casa Garay, Hotel Management
Muchas gracias por sus comentarios, nos ayudan a mejorar
by A verified traveler
Posted 16 Mar 2024
Very central and easy to walk to all the places I wanted to visit.
Gaby, was very helpful with making tour reservations
Comment from Hotel Management
19 Mar 2024 by Casa Garay, Hotel Management
Muchas gracias por sus comentarios, nos ayudan a seguir dando lo mejor de nosotros.
by A verified traveler
Posted 7 Mar 2024
I don’t think that I like anything about his place not even hot water to take a shower. If I can I will give zero starts.
Comment from Hotel Management
10 Mar 2024 by Casa Garay, Hotel Management
Hola, gracias por sus comentarios. Ojalá nos hubiera comentado algo para intentar resolver el problema.
by A verified traveler
Posted 6 Mar 2024
Conveniently located near city center. However due to current remodeling happening in the city, there is a big food area outside the hotel that has smoke all day long. The food is great, the email all the time not so much. But this is out of the hotel’s control. Regarding the hotel, the rooms are a bit dark, the pictures show more light.
Comment from Hotel Management
8 Mar 2024 by Casa Garay, Hotel Management
Gracias por sus comentarios, en efecto desgraciadamente la situación de afuera se sale de nuestras manos.
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by Casa Garay, Hotel Management
Gracias por sus comentarios
by A verified traveler
Highly recommended hotel in Oaxaca City.
Posted 13 Feb 2024 on HotelsThe location was especially good: 2 markets Within one block and the zocalo was 2 blocks away. There was also a rooftop terrace great for a glass of wine while watching the sunset. One night there were fireworks. In the hotel restaurant the meals were excellent and inexpensive.
Comment from Hotel Management
14 Feb 2024 by Casa Garay, Hotel Management
Muchas gracias por hospedarse con nosotros, los esperamos pronto de vuelta en la ciudad.
by A verified traveler
Posted 26 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Casa Garay, Hotel Management
Muchas gracias por su puntuación, su opinión es muy importante para nosotros
by A verified traveler
No parking lot receipt
Posted 4 Jan 2024 on HotelsHotel is fine, but I have a bad experience when I tried to park my car at parking lot, because they didn´t want to give me a receipt, so I decided to move my car to another parking lot with no relation with the hotel.
Comment from Hotel Management
14 Jan 2024 by Casa Garay, Hotel Management
Gracias por sus comentarios, nos ayudan a mejorar.
