Ratings based on 43 Verified Reviews

4.9 out of 5
56% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 May 2024
unique rooms, fantastic breakfast, wonderful staff, safe area, walking to main part of town easy and safe
5 out of 5
by A verified traveler

Posted 28 Mar 2024
This is a beautifully designed hotel, with a lovely staff. The shared spaces are welcoming and make you feel as though you are in a home. Breakfast was delicious, served at a shared table in the courtyard.
5 out of 5
by A verified traveler

Posted 9 Jan 2024 on Hotels
My stay at Casa Carmen was wonderful. The hotel has great artwork and decor. Very relaxing atmosphere. The rooms are very large and spacious. I am most grateful for the staff who were very accommodating to all my requests (laundry, transportation, etc). There was someone on site 24/7 so it felt very safe. The other huge plus is that this hotel is within walking distance to basically everything in Centro, museums, restaurants, squares, etc. Great stay overall, would recommend and would return!
5 out of 5
by A verified traveler

Posted 27 Dec 2023
We had a lovely stay! The property is really beautiful and even nicer than it looks in photos. Our room was so lovely, well-appointed, and comfortable, and it felt like good value. The staff was so friendly as well and helped make it feel like a very personal and special stay. A nice breakfast is provided, where you can choose from a menu, and it is cooked fresh for you. Location was also very convenient and walkable. Would stay again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2023 on Hotels
5 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 25 Jul 2023 on Orbitz
5 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 25 Jul 2023 on Orbitz
5 out of 5
by A verified traveler

Posted 1 Jul 2023
There's only 4 rooms in this hotel, which is a big plus. The staff has more focus and attention on each individual guest. They're always available and ready for any and every need. The minimalist looks is elegant and there's a lot of unique art in and around the hotel. I'd give it the highest rating and recommend to for anyone that's looking for a more personal stay.
5 out of 5
by A verified traveler

Excellent throughout

Posted 27 Nov 2022 on Hotels
Excellent stay throughout. Carmen Morelos is small, well appointed, central and with outstanding service. Couldn’t be happier.