Ratings based on 984 Verified Reviews
2.9 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Excellent place
Comment from Hotel Management
3 May 2024 by Mission Inn & Suites Management, Hotel Management
Dear Jaweed,Thank you for choosing to stay with us! We're thrilled to hear that you had an excellent experience at our hotel. Providing exceptional service and comfort is our top priority, and we're delighted that we met your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another outstanding stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Safe travels!Thank You,Mission Inn & Suites Management
by A verified traveler
Posted 23 Apr 2024
Very quiet place. I slept through whole 8 hours. No noise outside in parking area.
Comment from Hotel Management
25 Apr 2024 by Mission Inn & Suites Management, Hotel Management
Dear Jaweed,Thank you for your kind review! We're delighted to hear that you enjoyed a peaceful night's rest during your stay with us. Providing a serene environment for our guests is always a top priority, and we're thrilled to know that you found our accommodations conducive to a restful sleep. We appreciate your feedback and hope to welcome you back soon for another tranquil experience.Thank You,Mission Inn & Suites Management
by A verified traveler
Posted 23 Apr 2024
Very quiet
Comment from Hotel Management
25 Apr 2024 by Mission Inn & Suites Management, Hotel Management
Dear Juan,Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay to be very quiet. Providing a peaceful environment for our guests is one of our top priorities. We hope to welcome you back soon for another relaxing stay.Thank You,Mission Inn & Suites Management
by A verified traveler
Posted 15 Mar 2024
I appreciated my two over there.
Comment from Hotel Management
19 Mar 2024 by Mission Inn & Suites Management, Hotel Management
Dear Aly,Thank you for staying with us when you visited Mission Inn & Suites Hayward. We hope to be able to host you again soon at Mission Inn & Suites Hayward!Thank You,Mission Inn & Suites Management
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
19 Mar 2024 by Mission Inn & Suites Management, Hotel Management
Dear Vladimir,Thanks so much for giving us your take on how we are doing. We had a great time hosting you and would love to host you again on your next visit to Hayward.Thank You,Mission Inn & Suites Management
by A verified traveler
Posted 14 Mar 2024
Room was grungy.
Comment from Hotel Management
16 Mar 2024 by Mission Inn & Suites Management, Hotel Management
Dear Kassandra,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. Ensuring a clean and comfortable environment is our priority, and we are taking immediate steps to address your concerns. Your input helps us improve, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely,Mission Inn & Suites Management
by A verified traveler from puunene
Posted 13 Mar 2024
The room was broken down and not clean bugs crawling around. Shower didn’t work
Comment from Hotel Management
14 Mar 2024 by Mission Inn & Suites Management, Hotel Management
Dear liane,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay. Our team is actively addressing the issues mentioned to ensure a swift resolution. Your feedback is invaluable, and we appreciate your patience. We strive to provide a clean and comfortable environment for our guests, and we regret falling short of your expectations. Please allow us the opportunity to make amends on your next visit.Sincerely,Mission Inn & Suites Management
by A verified traveler
Posted 12 Mar 2024
I go and the drawers in the room do not close sontheyre opem the whole time. The bathroom had a bunch of dead ants and the lighting fixture made noises like it was aboutbto blow a fuze.
Comment from Hotel Management
14 Mar 2024 by Mission Inn & Suites Management, Hotel Management
Dear Juan,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you encountered during your stay. Our team is addressing the issues you highlighted, ensuring that the drawers are repaired and the cleanliness standards are improved. Additionally, we are investigating the lighting fixture concerns to provide a more comfortable environment for our guests. Your feedback is invaluable, and we appreciate the opportunity to enhance our services. We hope to welcome you back for a more enjoyable experience.Sincerely,Mission Inn & Suites Management
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
1 Feb 2024 by Mission Inn & Suites Management, Hotel Management
Dear Johao,Thank you for reviewing your stay at Mission Inn & Suites Hayward. We hope you enjoyed our on-site amenities and enjoyed our convenient location. I hope you will give us another chance to serve you much better in the future.Thank You,Mission Inn & Suites Management
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by Mission Inn & Suites Management, Hotel Management
Dear Melissa,I'm sorry you did not have a positive experience at Mission Inn & Suites Hayward. Please reach out and let us know how we could have improved your stay.Sincerely,Mission Inn & Suites Management
