Ratings based on 997 Verified Reviews

3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
5 out of 5
by A verified traveler

Posted 6 Apr 2024
We had amazing service all around.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2023
2 out of 5
by A verified traveler

Posted 21 Dec 2023
Comment from Hotel Management
23 Dec 2023 by Matt, Hotel Management
Dear Tasreen,Thank you for choosing our hotel during your stay, we greatly appreciate your business and are constantly improving our product and our services. We do hope to show you these improvements on your next stay. We hope you have a Happy Holiday Season!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2023
5 out of 5
by A verified traveler

Posted 18 Dec 2023
The staff were so friendly and helpful, breakfast was great!
5 out of 5
by A verified traveler

Posted 8 Dec 2023
An excellent experience.
5 out of 5
by A verified traveler

Posted 7 Dec 2023
everything was good- would stay again- Clean. great staff- good breakfast
5 out of 5
by A verified traveler

Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Matt, Hotel Management
Maria,Thank you for your recent stay and your kind review. We appreciate you and hope you have a wonderful Holiday season.
1 out of 5
by A verified traveler

Gritty! Will not be returning.

Posted 1 Dec 2023 on Hotels
Very outdated hotel in the heart of the city. There are a couple good restaurants across the street that we enjoyed. Room had stains on carpet, the mattress was too hard even with the mattress topper we brought to use. I have a iPhone 14 and Apple laptop that the WiFi signal was too weak for to stream. Check in was chaotic and we arrived at 8pm. Bf was basic and employee overseeing that was pleasant. We paid for four nights in advance and we could not wait to check out. Went to the La Quinta in San Jose the following night and what a difference! Very clean, updated to at least the recent decade.
Comment from Hotel Management
5 Dec 2023 by Matt, Hotel Management
Dear Valued Customer,Thank you for your recent stay with us. We appreciate your business and are thankful for all of our guests. We apologize if something was not to your liking and will address with our staff today. We hope you have a Wonderful Holiday Season.