Ratings based on 997 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 6 Apr 2024
We had amazing service all around.
by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
23 Dec 2023 by Matt, Hotel Management
Dear Tasreen,Thank you for choosing our hotel during your stay, we greatly appreciate your business and are constantly improving our product and our services. We do hope to show you these improvements on your next stay. We hope you have a Happy Holiday Season!
by A verified traveler
Posted 20 Dec 2023
by A verified traveler
Posted 18 Dec 2023
The staff were so friendly and helpful, breakfast was great!
by A verified traveler
Posted 8 Dec 2023
An excellent experience.
by A verified traveler
Posted 7 Dec 2023
everything was good- would stay again- Clean. great staff- good breakfast
by A verified traveler
Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Matt, Hotel Management
Maria,Thank you for your recent stay and your kind review. We appreciate you and hope you have a wonderful Holiday season.
by A verified traveler
Gritty! Will not be returning.
Posted 1 Dec 2023 on HotelsVery outdated hotel in the heart of the city. There are a couple good restaurants across the street that we enjoyed. Room had stains on carpet, the mattress was too hard even with the mattress topper we brought to use. I have a iPhone 14 and Apple laptop that the WiFi signal was too weak for to stream. Check in was chaotic and we arrived at 8pm. Bf was basic and employee overseeing that was pleasant. We paid for four nights in advance and we could not wait to check out. Went to the La Quinta in San Jose the following night and what a difference! Very clean, updated to at least the recent decade.
Comment from Hotel Management
5 Dec 2023 by Matt, Hotel Management
Dear Valued Customer,Thank you for your recent stay with us. We appreciate your business and are thankful for all of our guests. We apologize if something was not to your liking and will address with our staff today. We hope you have a Wonderful Holiday Season.