Ratings based on 816 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from ELKO
Posted 31 May 2024
Website says is remodel but not all the rooms are
Comment from Hotel Management
31 May 2024 by A.S, Hotel Management
Thank you very much for sharing your thoughts with us, and we value your input. We are sorry to hear that you were not pleased, and we will certainly take your comments into consideration. We look forward to sharing another exceptional experience when your travels bring your back our way!
by A verified traveler
Posted 25 May 2024
The hotel was so old
Comment from Hotel Management
31 May 2024 by A.S, Hotel Management
Thank you for your perfect rating and kind words. It was a pleasure to serve you, and we can't wait to host you again either on your business or leisure trip. See you soon at Holiday Inn Express in Union City!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
27 May 2024 by A.S, Hotel Management
Thank you very much for sharing your thoughts with us, and we value your input. We are sorry to hear that you were not pleased, and we will certainly take your comments into consideration. We look forward to sharing another exceptional experience when your travels bring your back our way!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by A.S, Hotel Management
Thank you very much for sharing your thoughts with us, and we value your input. We are sorry to hear that you were not pleased, and we will certainly take your comments into consideration. We look forward to sharing another exceptional experience when your travels bring your back our way!
by A verified traveler
Posted 30 Apr 2024
The property was under construction and we were not told until we got there and too late to cancel and the pool was closed so my grandson was very disappointed and I’m disappointed we were not told ahead of time .
Comment from Hotel Management
1 May 2024 by A.S, Hotel Management
Thank you very much for sharing your thoughts with us, and we value your input. We are sorry to hear that you were not pleased, and we will certainly take your comments into consideration. We look forward to sharing another exceptional experience when your travels bring your back our way!
by A verified traveler
Posted 30 Apr 2024
According to the sign in the elevator, this property is under construction until January 2025. The water kept getting turned off, and the front desk told us that there has been a lot of vandalism and break-ins to cars in the parking lot. There was a lot of noise during the day and the pool and hot tub were not available for use due to construction. If this had been known before booking I would have booked elsewhere.
Comment from Hotel Management
1 May 2024 by A.S, Hotel Management
Thank you very much for sharing your thoughts with us, and we value your input. We are sorry to hear that you were not pleased, and we will certainly take your comments into consideration. We look forward to sharing another exceptional experience when your travels bring your back our way!
by A verified traveler
Posted 16 Apr 2024
Quiet, safe, clean, good breakfast
Comment from Hotel Management
22 Apr 2024 by A.S, Hotel Management
Thank you for your perfect rating and kind words. It was a pleasure to serve you, and we can't wait to host you again either on your business or leisure trip. See you soon at Holiday Inn Express in Union City!
by A verified traveler from Corona
Posted 14 Apr 2024
Shopping area
Comment from Hotel Management
22 Apr 2024 by A.S, Hotel Management
Thank you for your perfect rating and kind words. It was a pleasure to serve you, and we can't wait to host you again either on your business or leisure trip. See you soon at Holiday Inn Express in Union City!
by A verified traveler
Posted 13 Apr 2024
The stay was great and all staff was friendly and helpful. Thanks
Comment from Hotel Management
22 Apr 2024 by A.S, Hotel Management
Thank you for your perfect rating and kind words. It was a pleasure to serve you, and we can't wait to host you again either on your business or leisure trip. See you soon at Holiday Inn Express in Union City!
by A verified traveler
Posted 31 Mar 2024
Family friendly. Quite and convenient shopping, dining and entertainment
Comment from Hotel Management
31 Mar 2024 by A.S, Hotel Management
Thank you for your perfect rating and kind words. It was a pleasure to serve you, and we can't wait to host you again either on your business or leisure trip. See you soon at Holiday Inn Express in Union City!
