Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Everything came out fine but I called customer service because I lost earrings in the restroom and the lady said she was gonna call come back but I havent received a call
Comment from Hotel Management
21 May 2024 by Anushya, Hotel Management
I am extremely disappointed to know we never got back to you. We did not find your earrings , sorry about it. Your feedback is very important to us.
by A verified traveler
Posted 18 May 2024
New staff seems better
Comment from Hotel Management
20 May 2024 by Anushya, Hotel Management
Thank you for your better. We are glad to know you enjoyed your stay with us. Looking forward to seeing you again
by A verified traveler
Posted 17 May 2024
Area had lots of things nearby which was really convenient.
Comment from Hotel Management
18 May 2024 by Hilton Garden Inn , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter. and we appreciate your feedback. We hope to welcome you back soon.
by A verified traveler
Posted 15 May 2024
Bad
Comment from Hotel Management
15 May 2024 by Anushya, Hotel Management
Thank you for your feedback. Please reach out to us directly if you haave any concerns.
by A verified traveler from Las Vegas
Posted 14 May 2024
I arriv scar 9 pm; I was given a room on the ground floor. As I always do, I went to try the window; to my shock the window lock was broken as in fully off and not able to be secured. The ground level window. I went to the front to get another room; they were full. I was going to just leave but they found something a floor up:, the computers were not working and the ‘food’ (chips, rice crispy treats, soda) was closing. The linens in the new room were tired and it was pretty loud from the street outside. Would not stay here again.
Comment from Hotel Management
14 May 2024 by Anushya, Hotel Management
Hello Jennifer, I am extremely sorry you did not have a great experience with us. Your feedback is important to us and will certainly communicate with our team.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Anushya, Hotel Management
Thank you for your response. Please let me know if we can do anything for you
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Anushya, Hotel Management
Thank you for your response. I am glad you enjoyed your stay with us. Looking forward to seeing you again in the near future
by A verified traveler
Posted 1 May 2024
Okay hotel, but not in a good area. Parking lot is not well-lit saw 'non-guests' parking in the parking lot at night and wandering near pool area in the morning.
Comment from Hotel Management
6 May 2024 by Anushya, Hotel Management
Thank you for your response. Your feedback is important to us
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by Anushya, Hotel Management
Thank you for your feedback. Looking forward to see you again in the near future
by A verified traveler
Posted 20 Apr 2024
Lobby reception staff were professional and welcoming.
Comment from Hotel Management
22 Apr 2024 by Anushya, Hotel Management
Thank you for your feedback. Looking forward to your future stay with us
