Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Staff was really nice. Hotel was great and comfortable.
Comment from Hotel Management
28 Apr 2024 by ., Hotel Management
Thank you for choosing the Hampton Inn Hayward! We hope to see you again soon!
by A verified traveler
Posted 21 Apr 2024
Breakfast not very nutritional, except for fruit.
Comment from Hotel Management
22 Apr 2024 by Guest Services, Hotel Management
Dear Ann;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!
by A verified traveler
Posted 16 Apr 2024
If you plan on staying here just know you will be hearing a lot of cars throughout the whole night. The walls are extremely thin you can hear your neighbor. We weren’t properly greeted, staff was unprofessional.
Comment from Hotel Management
17 Apr 2024 by Guest Services, Hotel Management
Dear Estefany;Thank you for your feedback regarding your recent stay at our ……. On behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!
by A verified traveler from Redondo beach
Posted 15 Apr 2024
I got an extra charge for $131.69 for a cancelling fee but I was actually there for the weekend , AND THEY WONT REFIND ME !!! Talked to their customer service and they basically told me I’m S.O.L .
Comment from Hotel Management
25 Apr 2024 by Guest Services, Hotel Management
Dear Jummel;Thank you for your feedback regarding your recent stay at The Hampton Inn HaywardOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Safe travels
by A verified traveler
Posted 13 Apr 2024
Convenient location. Breakfast avail.
Comment from Hotel Management
14 Apr 2024 by Guest Services, Hotel Management
Dear Gilda;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Guest Services, Hotel Management
Dear Alejandro;Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Guest Services, Hotel Management
Dear Cyrus;Dear Toi;Thank you for your feedback regarding your recent stay at The Hampton Inn HaywardYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!
by A verified traveler
Posted 31 Mar 2024
Great breakfast
Comment from Hotel Management
1 Apr 2024 by Guest Services, Hotel Management
Dear Imelda; Thank you for your feedback regarding your recent stay at The Hampton Inn Hayward. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
30 Mar 2024 by CM, Hotel Management
Thank you for your business take care and have a good one
by A verified traveler
Posted 28 Mar 2024
Clean and quiet stay. Staff was nice. Breakfast was good.
Comment from Hotel Management
30 Mar 2024 by CM, Hotel Management
Thank you for your kind feedback, appreciate your business and take care
