Ratings based on 987 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
We apologize for not meeting all of your expectations in regard to your stay at the Best Western Plus Inn of Hayward. Your feedback is important to us. We value your business and hope you will give us another chance to provide you with a better experience.
by A verified traveler
Posted 18 Apr 2024
Convenient
Comment from Hotel Management
18 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our convenient location at the Best Western Plus Inn Of Hayward! Thank you for choosing our hotel, and we look forward to your next visit with us.
by A verified traveler
Posted 14 Apr 2024
I stay at this hotel every time I come to Hayward.
Comment from Hotel Management
15 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for choosing to stay at the Best Western Plus Inn of Hayward. We are glad overall you had a pleasant stay and that our staff was attentive to your needs. We value your feedback and hope to welcome you again so we can make your next visit excellent.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for choosing us for your travel plans, Nancyytrieu. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Best Western Plus Inn of Hayward in the near future.
by A verified traveler
Posted 8 Apr 2024
Liked it but rowdy people at 2-4am didn’t help. Somebody must of complained because they left or staff did something about it .
Comment from Hotel Management
9 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for your feedback in regard to your stay at the Best Western Plus Inn of Hayward. We apologize for your inconvenience and hope to welcome you back for a much better experience in the future.
by A verified traveler
Posted 6 Apr 2024
Na
Comment from Hotel Management
8 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
We're delighted you had an excellent stay at the Best Western Plus Inn of Hayward! Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!
by A verified traveler
Posted 1 Apr 2024
The staff was very friendly and helpful
Comment from Hotel Management
1 Apr 2024 by Best Western Plus Inn of Hayward, Hotel Management
We are happy to hear you had a positive experience with us at the Best Western Plus Inn of Hayward! We value your input and we look forward to another opportunity to serve you in the future.
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Best Western Plus Inn of Hayward, Hotel Management
We are delighted that you chose to stay with us at the Best Western Plus Inn of Hayward. We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Best Western Plus Inn of Hayward, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at the Best Western Plus Inn of Hayward. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 22 Mar 2024
Bonnie is amazing. There was a issue with the door but once notified she placed me in a new room immediately and notified maintenace. The property itself is extremely well maintained.
Comment from Hotel Management
22 Mar 2024 by Best Western Plus Inn of Hayward, Hotel Management
Shane, your complete satisfaction is of the utmost importance to the entire staff at the Best Western Plus Inn of Hayward! We're glad we met that goal and we look forward to your next visit to us.
