Ratings based on 24 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Didn't know the surroundings were suspect but it was okay. Walls are on the thin side.
by A verified traveler
Posted 28 Apr 2024
The room was clean and price good. This was the second time that we stayed here for one night.
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Jill,We are glad to hear that you found the room clean and the price satisfactory during your recent stay. We appreciate your loyalty and hope to welcome you back for another enjoyable visit in the future.
by A verified traveler
Posted 15 Apr 2024
Drive-by City it’s OK safe
Comment from Hotel Management
16 Apr 2024 by Guest Relation Management, Hotel Management
Hi Jeffrey,Thank you for sharing your feedback about the location of our hotel. We're glad to hear that you found our hotel to be okay and safe during your visit. Your comfort and safety are important to us, and we strive to provide a welcoming and secure environment for all our guests. We hope to have the opportunity to welcome you back for another pleasant stay.
by A verified traveler
Posted 1 Apr 2024
overall a great spot. While I know they couldn't do anything about it, the outer area seemed really unsafe. They did seem to have cameras and a gate so that made it feel safer
Comment from Hotel Management
3 Apr 2024 by Guest Relation Management, Hotel Management
Hi Fortino,Thank you for sharing your feedback with us! We're delighted to hear that you had a great overall experience during your stay. Your safety and security are of utmost importance to us, and we're glad that the presence of cameras and a gate helped alleviate any concerns you may have had about the outer area. We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 30 Mar 2024
busy street
Comment from Hotel Management
31 Mar 2024 by Manager, Hotel Management
Hello Melissa,We apologize for any inconvenience caused by the busy street. Guest satisfaction is important to us, and we recommend future guests contact us directly to discuss specific room location preferences for a quieter experience. Thank you for sharing your feedback with us.
by A verified traveler
Posted 25 Mar 2024
Overall good service and good place to stay
Comment from Hotel Management
26 Mar 2024 by Guest Relation Management, Hotel Management
Hi Priyadarshini,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay with us. Ensuring excellent service and providing a comfortable place to stay for our guests are our top priorities, and we're thrilled that we met your expectations in both regards. We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Guest Relation Management, Hotel Management
Hi Jessica,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 18 Feb 2024
Clean hotel and helpful staff, readily accomodating my needs. Freshly furnished rooms and comfortable mattress. Easy check in and check out. Uber showed up in less than 3 minutes. Ride to Oakland airport took less than 10 mins.
Comment from Hotel Management
20 Feb 2024 by Guest Relation Management, Hotel Management
Hi Natalie,We're thrilled to hear that you had a fantastic experience during your stay with us! Providing a clean hotel, helpful staff, and comfortable accommodations are top priorities for us, and we're delighted that we met your expectations in these areas. It's wonderful to hear that our freshly furnished rooms and comfortable mattresses contributed to a pleasant stay. We're also glad to hear that your check-in and check-out processes were smooth and that transportation to the Oakland airport was quick and convenient. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.
by A verified traveler
Posted 7 Feb 2024
Clean rooms and helpful staff who allowed me to check in early as my flight arrived in morning. Right off the freeway so easy on and off. Seems like they recently upgraded the rooms. Quite modern feel. Will come again.
Comment from Hotel Management
9 Feb 2024 by Guest Relation Management, Hotel Management
Hi Raj,It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you found our rooms clean and enjoyed the modern upgrades. Providing helpful and accommodating service is a priority for us, and we're glad we could accommodate your early check-in request. Additionally, we're happy to hear that our convenient location off the freeway made your travel experience smoother. Thank you for taking the time to share your feedback, and we hope to welcome you back again soon for another great stay!
by A verified traveler
Posted 3 Feb 2024
Nice front desk
Comment from Hotel Management
6 Feb 2024 by Guest Relation Management, Hotel Management
Hi Krishna,Thank you for your kind words about our front desk staff! We're delighted to hear that you had a positive experience with them during your stay. Providing friendly and helpful service is a top priority for us, and we're glad that our team was able to assist you. We appreciate your business and hope to have the pleasure of serving you again soon.
