Ratings based on 984 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
This is by far the worst La Quinta I've ever stayed in. Completely disgusting, the room had dried food on the inside of the window, as if there'd been a foodfight. The breakfast was underwhelming, they ran out of eggs at 8AM. The minifridge didn't work, there was peeling paint all over the bathroom, the "security latch" was attached to the door with woodscrews that I was able to pull directly out with my fingernails. The hotel appears to be a family run business, with quite possibly the rudest, most ineffective staff. Weird smells, weird people, just all around a terrible experience. There are about 15 hotels within a mile of this La Quinta (although I doubt it will be a Wyndam-branded hotel much longer); I can't image any are worse than this garbage heap.
by A verified traveler from Holly Pond
Posted 13 Jun 2024
The staff was very nice.
by A verified traveler from Elmhurst
Posted 12 Jun 2024
by A verified traveler
Posted 12 Jun 2024
Property needs a deep clean and some updating. A new toilet is needed and caulk for tub. Bedding should be replaced.
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 29 May 2024
It smelled absolutely wonderful when you walk in! Very clean and amenable!
by A verified traveler
Posted 29 May 2024
When bad weather occurs they dont know what to do. Didn't seem like they have a plan
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 20 May 2024
This hotel is in a nice enough area and was mostly easily accessible. Unfortunately that’s the nicest thing I can say about this facility.
The front desk staff was uncaring at best and callous or incompetent at worst. My room was double booked and I was given a downgrade as that was my only option to have a room that night. There was also a 100 dollar free that would be refunded if no issues, but no details given on hey it was a fee not a hold and what qualified as issues, which was stated as much but the staff.
The room was not in a decent state except for the beds made and toiletries provided. An odd smell was on the room, that may have been a guest in another room but did not give any ease. The sink did not function, when using the water there was a hard leak through the faucet that quickly became an issue.
The shower was in a state that I dated not use. If not already paid a nebulous deposit and told this was the only room available, I had no choice but to sleep or pay for another hotel and hope that the staff that previously did not give any semblance of effort would assist in a refund.
When I went to my car in the morning, I found parked next to my vehicle was a car missing most of its windows with a person sleeping in the front seat facing my car. I quickly put my white in my car, moved my vehicle and then went to see the breakfast and checkout.
The breakfast was tucked away in a room that felt smaller than should be available for more than one person at a time.
by A verified traveler
Posted 17 May 2024
Room had a terrible odor. Faucet leaked. Shower door wouldn’t close. Furniture was worn & bed cover was stained. Walls were recently patched & not repainted. Tried to get a refund but was told couldn’t because we went through Expedia.
