Ratings based on 148 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Great staff very helpful, attentive and friendly would definitely come back to stay again
by A verified traveler
Posted 28 May 2023 on Wotif
This was a lovely and relaxing place place to be. Staff were great. Good English, very helpful. Room was very clean, and housekeeping was excellent. Food was good. Overall I enjoyed my stay. Thank you
Comment from Hotel Management
29 May 2023 by ION Bali Benoa Hotel Management, Hotel Management
Dear Matt,We very much appreciate your comments regarding your stay at the ION Bali Benoa, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Hope you choose to stay with us again the next time you are in Bali.Best RegardsION Bali Benoa
by A verified traveler
Posted 22 Feb 2020 on Hotels
Good one.
by A verified traveler
Posted 17 Aug 2019
The staff were super friendly and the bed very comfortable.
Comment from Hotel Management
19 Aug 2019 by Kireina, Hotel Management
Dear Guest,
Warmest Greetings from ION Bali Benoa Hotel
We would like to thank you for staying with us, also for your kind review. Our team are fel very happy and appreciated.
We are looking forward for your next visit!
Best Regards,
Christine Kireina | E-commerce
by A verified traveler
Posted 24 Jun 2019
A modern budget hotel. No frills. Rooms are very small and breakfast choice is very limited especially for western food
Comment from Hotel Management
13 Aug 2019 by Best Regards, Chrisitine | E-commerce, Hotel Management
Dear Guest,
Warmest greetings from Ion Bali Benoa Hotel,
We would like to thank you for choosing ION Bali Benoa as your accommodation during your trip. Also thank you for your review, we are really appreciate.
We are looking forward to serving you better at your future stay.
by A verified traveler
Very comfortable stay and friendly, helpful staff
Posted 13 Jan 2019 on HotelsHad a wonderful, albeit short stay. The staff are incredibly friendly and helpful. (Thanks Ady and all the staff) The rooftop bar and restaurant is fantastic with excellent food and service for very reasonable prices. The room and bathroom were very clean and the room was also very quiet. The bed and pillows were comfortable. Sleep quality - excellent. WiFi is good. Laundry service available. Luggage storage available for late flights. Airport pick-up and drop off arranged for 150,000 rupiah. Will definitely stay again!
Comment from Hotel Management
14 Jan 2019 by Christine, Hotel Management
Dear Mr. Hudson,
On behalf of all the staff and the management of ION Bali Benoa Hotel we want to thank you for your detailed review. We are delighted to learn that you had an enjoyable stay with us.
It was our pleasure to be able to serve you. Together with the team, we look forward to welcoming you back to ION Bali Benoa Hotel.
Best Regards,
Christine Kireina | E-commerce
by A verified traveler
Pool bar not in use, but nice accommodation
Posted 8 Sep 2018 on HotelsVery good value for the price - comfortable room and lovely and clean which was a little bit of luxury after our hostels, and with a very affordable price tag. We had booked the hotel specifically for the pool bar, which they mentioned as a facility when we booked in but we got the pool and it was totally shut (looked like it had been for some time). We were told that it was too quiet to open which was obviously a huge disappointment. They brought up a bucket of beers for us which was kind, and placed a member of staff there for the 8 guests that there were, but we couldn't have any of the cocktails, and it felt really flat given that was our attraction to the hotel!
by A verified traveler
Posted 17 Aug 2018 on Hotels
Can not thank the staff enough for great service, made my trip what it was. Great location
Recommended
for Everyoneby A verified traveler
Posted 16 Aug 2018 on Wotif
Nice hotel, ideal for short stay's.
Very friendly staff.
Recommended
for Everyoneby A verified traveler
Fantastic staff, very clean room, comfortable plus
Posted 28 Jul 2018From the moment I stepped into the hotel service was excellent, very friendly staff, most obliging and helpful. Room was very clean, very comfortable.
Hotel was close to all ammenities - shops, restaurants, beach.
Excellent price.
